Gayblack Canadian Man

Foreign Policy Analysis

Feb. 18, 2020 – Veterans Affairs Committee Proceedings


THE SPEAKER OF THE NOVA SCOTIA HOUSE OF ASSEMBLY GRANTS PERMISSION TO RECORD AND USE THE
AUDIO AND VIDEO OF THE PROCEEDINGS OF THE ASSEMBLY AND
ITS COMMITTEES FOR EDUCATIONAL AND RESEARCH PURPOSES AND AS
PROVIDED BELOW. THE VIDEO MAY ONLY BE USED WITH ITS ORIGINAL
AUDIO COMPONENT AND NO OTHER AUDIO OR VIDEO MATERIAL MAY BE
USED. TELEVISION AND RADIO
BROADCASTERS MAY USE RECORDED EXCERPTS OF THE PROCEEDINGS IN
THEIR NEWS OR PUBLIC AFFAIRS PROGRAMS IN BALANCED, FAIR AND
ACCURATE REPORTS OF THE PROCEEDINGS. NEITHER THE AUDIO
NOR THE VIDEO MAY BE USED FOR POLITICAL PARTY ADVERTISING,
ELECTION CAMPAIGNS OR ANY OTHER POLITICALLY PARTISAN ACTIVITY THE SPEAKER OF THE NOVA SCOTIA
HOUSE OF ASSEMBLY GRANTS PERMISSION TO RECORD AND USE THE
AUDIO AND VIDEO OF THE PROCEEDINGS OF THE ASSEMBLY AND
ITS COMMITTEES FOR EDUCATIONAL AND RESEARCH PURPOSES AND AS
PROVIDED BELOW. THE VIDEO MAY ONLY BE USED WITH ITS ORIGINAL
AUDIO COMPONENT AND NO OTHER AUDIO OR VIDEO MATERIAL MAY BE
ADDED TO AUDIO OR VIDEO MATERIAL USED. TELEVISION AND RADIO
BROADCASTERS MAY USE RECORDED EXCERPTS OF THE PROCEEDINGS IN
THEIR NEWS OR PUBLIC AFFAIRS PROGRAMS IN BALANCED, FAIR AND
ACCURATE REPORTS OF THE PROCEEDINGS. NEITHER THE AUDIO
NOR THE VIDEO MAY BE USED FOR POLITICAL PARTY ADVERTISING,
ELECTION CAMPAIGNS OR ANY OTHER POLITICALLY PARTISAN ACTIVITY
EXCEPT THAT MEMBERS OF THE HOUSE OF ASSEMBLY MAY, FOR THE PURPOSE
OF SERVING THEIR CONSTITUENTS, MAKE USE OF RECORDED EXCERPTS OF
THE PROCEEDINGS ON THEIR WEBSITES OR ON SOCIAL MEDIA IF
NOT PRESENTED IN A MISLEADING MANNER AND IF A LINK IS PROVIDED
TO THE FULL PROCEEDING. NEITHER THE AUDIO NOR THE VIDEO
MAY BE USED IN ANY EDITED FORM THAT COULD MISLEAD OR MISINFORM
AN AUDIENCE OR VIEWER OR THAT DOES NOT PRESENT A BALANCED
PORTRAYAL OF THE PROCEEDINGS IN THE HOUSE. THE AUDIO AND VIDEO
MAY NOT BE USED IN COURT, OR BEFORE A TRIBUNAL OR OTHER BODY
FOR THE PURPOSE OF QUESTIONING, COMMENTING OR UPON MAKING
JUDGMENT UPON THE PROCEEDINGS IN THE HOUSE.
ANY OTHER USE OR REBROADCAST OR WEB CAST OF THESE PROCEEDINGS
REQUIRES THE EXPRESS WRITTEN APPROVAL OF THE SPEAKER. ♪♪♪ ♪♪♪ ♪♪♪ ♪♪♪ ♪♪♪ ♪♪♪>> AFTERNOON AND WELCOME.
I STANDING COMMITTEEVETERANS AFFAIRS ORDER. AND
WE HAVE TODAY — MY NAME IS RAFAH DICOSTANZO. AND I AM
THE CHAIR TODAY. WE ARE RECEIVING A PRESENTATION FROM
THE COMMISSIONAIRES OF NOVA SCOTIAN TODAY . I START BY
MEMBERS TO INTRODUCE THEMSELVESSELVES.
>>HELLO, I’M LISA ROBERTS, MLA FOR HALIFAX STEVENS. GLAD BE
WITH YOU.>>MURRAY ML ARFOR NORTH
WESTMOUNT.>>GOOD AFTERNOON, KIM MASLAND,
MLA FOR QUEENS SHELBURNE.>>I’M BEN JESSOME. I REPRESENT
PLYMOUTH PLAINS.BRENDAN MAGUIRE, HALIFAX
ATLANTIC.>>GOOD AFTERNOON. BILL HORNE,
WAVERLY FALL RIVER BEAVER BANK AREA.
>>WELCOME, ALL. HUGHMacKAY FOR CHESTER St.
MARG LETS. BEAUTIFUL CHESTER St. MARG LETS.
>>I ALMOST FORGOT MYSELF.>>JUST WANTED TO SAY A COUPLE
THINGS. WASHROOMS ARE JUST OUTSIDE IF YOU HAVE THEM IN
THE ENTRY ROOM. IN CASE OF EMERGENCY WE WILL LEAVE AND MEET
ON GRANVILLE STREET AND PROCEED TO GRAND PARADE. HOPEFULLY WE
DO NOT NEED DO THAT. IT’S NEVER TO ME YET, SO I’M
GLAD. IF I MAY EVERYONE TO CHECK
THEIR TO MAKE SURE THEY’RE ON SILENT. AND IF YOU DON’T MIND WAITING
I ACKNOWLEDGE YOUR NAME LIGHT COME ON YOUR
MICROPHONE BEFORE YOU I WOULD LIKE THE PRESENTERS TO —
I THE PRESENTERS. IF THEY CAN INTRODUCE EACH OTHER.
WHO WOULD LIKE TO INTRODUCE? PERFECT. COMMANDER MARJORIE.
>> AFTERNOON. COMMANDER
HICKEY, I APOLOGIZE.>>GOOD AFTERNOON, EVERYONE.
IT’S A TO GREAT BE HERE TO HAVE THISTO DISCUSS THE ROLE
PLAYED BY COMMISSIONAIRES. WORK IN
THIS PROVINCE AT A VARIETY OF SITES, IN A VARIETY LOCATIONS
LOCATIONS. PLAN TO YOU A BIT ABOUT
THE KIND WORK THAT COMMISSIONAIRES DO. AND TO
DESTROY — TO YOU WITH SOME UNDERSTANDING OUR
COMPANY, COMMISSIONAIRES NOVA SCOTIA. MY NAME IS MARJORIE
HICKEY. CHAIR OF THE OF GOVERNORS OF
COMMISSIONAIRES NOVA SCOTIA. THE LAWPARTNER AT FIRM OF
McINNIS COOPER. BEEN A LAWYER IN HALIFAX FOR OVER 35
YEARS. I’VE BEEN A NAVAL RESERVIST FOR OVER 35 YEARS,
HAVING COMMANDING OFFICER. HMCS AMONG
OTHER POSITIONS. BEEN ON THE BOARD OF GOVERNORS OF
COMMISSIONAIRES NOVA SCOTIA FOR OVER 20 YEARS. I’M TRULY PROUD
TO WITH 15 OTHER GOVERNORS WHO COME FROM MILITARY AND
R.C.M.P. BACKGROUNDS, PREDOMINANTLY. BUT WE ALSO HAVE
NON-MILITARY NON-R.C.M.P. MEMBERS OF OUR
BOARD TO BRING THE COMMUNITY PERSPECTIVE AND TO BRING THE
APPROPRIATE MATRIX OF TO BOARD.
TOGETHER OUR BOARD OVERSEES 6 WORK OF THE STAFF OF
COMMISSIONAIRES NOVA SCOTIA, WHO IS LED BY OUR C.E.O., GEOFF
HAMILTON. GOING TO SAY A ABOUT PRESENTERSTODAY, THENLY
TURN OVERGEOFF IN A SHORT MOMENT. SO
GEOFF HAMILTON IS OUR C.E.O. HAVING JOINED US AT
COMMISSIONAIRES NOVA SCOTIA A YEAR AND A HALF AGO.FRIAR TO
WORKING WITH US, HE WORKED FOR THREE AND A HALF
YEARS IN MYANMAR WHERE HE WAS THE OF A SECURITY FIRM
SERVING UN AGENCIES. BEFORE THAT, HE DEVELOPED AN
AGRO-FORESTRY PROJECT IN THE SOUTH SUDAN. HE BEGAN HIS
CAREER IN THE ROYAL CANADIAN NAVY 23 YEARS AGO AND IS STILL
ACTIVE IN THE NAVALWHERE HE SERVES AS A
GEOFF’S RIGHT IS STEVE GRAHAM. STEVE SERVED 38 YEARS
WITH THE R.C.M.P. IN BRITISH COLUMBIA, ONTARIO, P.E.I., NEW
BRUNSWICK, AND NOVA SCOTIA. IN OPERATIONS STAFF COMMAND
ROLES. HE IS THE PAST OFFICER OF P.E.I.,
NEW BRUNSWICK AND NOVADIVISIONS AND RETIRED AS THE
DEPUTY COMMISSIONER RESPONSIBLE FOR R.C.M.P. SERVICES IN
ONTARIO, QUEBEC, NEWFOUNDLAND, NEW BRUNSWICK, NOVA SCOTIA, AND
P.E.I. TEST .
ACTUALLY, PRESENT, JUST GIVE SOME OPENING AND
I WILL PASS QUESTIONING, START WITH THE PC, TO NDP
AND THEN TO THE AND I WILL BE DOING THE LIST OF WHO’S
ASKING THE NEXT QUESTION. SO YOU DO YOUR OPENING
REMARKS. AND I WILL CARE OF THE REST.
>>CERTAINLY. JUST TO GIVE YOU A BROAD OVERVIEW OF
COMMISSIONAIRES AT CORE, AS WE CALL IT. THE CORE OF
COMMISSIONAIRES, IS REALLY A GLOBAL NETWORK OF SOCIAL MANDATE
ENTERPRISES DEDICATEDPROVIDING MEANINGFUL EMPLOYMENT
FOR VETERANS. AND WHEN WE USE WORD VETERANS,SPEAKING VETERANS
OF BOTH MILITARY AND R.C.M.P.
BACKGROUNDS. THE GLOBALLY WAS FOUNDED IN
THE UNITED KINGDOM IN 1859. IN NOVA SCOTIA IT BECAME A NOT FOR
PROFIT CORPORATION, INCORPORATED BY AN ACT THE LEGISLATIVE
ASSEMBLY IN 1937. HEADQUARTERED IN HALIFAX. AS I
MENTIONED, WE’VE GOT A BOARD OF GOVERNORS OF 16 GOVERNORS. WE
ARE 100% SELF FUNDED THROUGH THE OPERATIONS THAT CONDUCT. AND
WE ARE PROUD PART OF A BROADER THERE ARE 15 OTHER
DIVISIONS WHO HAVE SIMILAR MANDATES TO PROVIDE
MEANINGFUL EMPLOYMENT FOR VETERANS.
WE ARE ONE SMALL PIECE OF A NATIONAL ORGANIZATION. AND I’M
TO TURN IT NOW TO OUR C.E.O., GEOFF HAMILTON, TO CARRY
ON WITH SOME FURTHER DETAILS THAT WE HOPE WILL BE
INTERESTED IN. Mr. HAMILTON.
>>THANKS VERY MUCH, MADAM CHAIR. YOU TO ALL
MEMBERS OF THE COMMITTEE FOR THE AND ALLOWING US TO
INTRODUCE OURSELVES A LITTLE BIT. I’M GOING TO START WITH
WHAT WE CALL THE BASIC FACTS OF COMMISSIONAIRES. OFTEN WE END
UP HAVING TO DWELL ON BASIC FACTS BECAUSE I THINK IT’S SAFE
TO SAY THAT ALMOST EVERYONE KNOWS WHAT A COMMISSIONAIRE IS.
BUT NOT EVERYONE KNOWS ABOUT ASORGANIZATION. SO I’MBE IN A
ROOM OF WHO ARE PROBABLY LITTLE MORE FAMILIAR
ABOUT US AS AN ORGANIZATION AND AS A NOT PROFIT. BUTLY RUN
THROUGH THE BASIC FACTS, NOTWITHSTANDING. WE ARE THE
LARGEST PRIVATE COMPUTER PROVIDER. AND THE LARGEST
PRIVATE EMPLOYER OF VETERANS IN NOVA SCOTIA. THAT’S EQUALLY
TRUE COMMISSIONAIRES ACROSS THE COUNTRY. THERE ARE 1400
COMMISSIONAIRES HEAVE IN NOVA SCOTIA. PART OF FEDERATION
OF 22,000 ACROSS CANADA. HERE IN NOVEMBER SCOTIA, 64% OF OUR
COMMISSIONAIRES ARE VETERANS. THE REMAINDER OF THE FAMILY
MEMBERS OF VETERANS, PEOPLE WITH SPECIFIC TECHNICAL BACKGROUNDS
THAT REQUIRE TO ACCESS AND OFTEN MEMBERS OF — FORMER
MEMBERS OF ORSERVICES WHO AREN’T TECHNICALLY
SPEAKING VETERANS WITHIN OUR MANDATE BUT NEVERTHELESS ARE
VERY RELEVANT TO WORK WEWE HAVE AN 80% RETENTION RATE.
THAT’S LAST YEAR’S NUMBER. IT’S TRADITIONALLY HIGHER. COMPARED
TO A SECURITY INDUSTRY OF ABOUT SAY
I CAN SAY SOMEBODY WITH A BACKGROUND IN SECURITY ON
PRIVATE SECTOR SIDE WESPEAK ABOUT RETENTION RATES. WE
TALK ABOUT TURNOVER RATES. THE TURNOVER IS OFTEN BETWEEN
50 AND DEPENDING ON THE FIRM TALKING ABOUT. IT’S
QUITE ASTONISHING. FACT THAT HAVE AN 80% RETENTION
IS ALARMINGLY GOOD. IN NOVA SCOTIA WE HAVE
35 MILLION IN ANNUAL GROSS REVENUE. I WILL TALKWHERE THAT
FROM AND HOW OUR CONTRACTS ARE DERIVED.
YOU’LL SEE THERE A STICKER, WE’VE JUST BEEN CERTIFIED AGAIN
ONE CANADA’S OF BEST TOP 300 EMPLOYERS BY FORBES FOR 2020.
BEEN ON THAT LIST FOR FIVE YEARS NOW. AND THE ONLY
COMPANY ON THAT LIST YEARS.
I WANTED TO SORT VETERANS THAT WE HELP. I
THINK THERE EXISTS IN FOLK’S MINDS A STEREOTYPES TYPE OF
SORTS ABOUT WHAT A COMMISSIONAIRE IS AND THEIR
BACKGROUND. AND FROM THE PERSPECTIVE AS SOMEONE WHO
JOINED LEARNED ABOUT ORGANIZATION, I TO SHARE
THE RANGE OF VETERAN WEI WOULD SAY THAT THE TRADITIONAL
PATH, IF YOU WILL, OF A COMMISSIONAIRE IN THE PAST,
PERHAPS UP UNTIL ABOUT TEN YEARS WAS THIS PENSION BRIDGE
VETERAN. SO THERE A REAL SORT OF CAREER PATH OF FOLKS WHO
HAD JOINED THE MILITARY. WOULD SERVE FOR 20 YEARS AND GET
A PENSION. TO RETURN TO THEIR HOME COMMUNITY OF SPRING
HILL OR WHERE THERE YARMOUTH A PRESENCE, GO
BACK TO THEIR FAMILIES AND WORK WITH COMMISSIONAIRES. AND THEY
WOULD MAKE MONEY TO TOP UP THEIR UNTIL THEY
REACHED AGE OF 65 CPP AND OAS WOULD IN THEY
COULD RETIRE FINANCIAL SECURITY. MANY OF THOSE
FOLKS CONTINUE TO WORK AT THAT POINT. THAT’S WHEN WE
BLEED INTO THE NEXT CATEGORY. READY TO
VETERANS. FOLKS WHO ARE FINANCIALLY SECURE, MADE THEIR
ARRANGEMENTS, THEY’RE READY TO GO. THE HOUSE IS PAID OFF. THEY
TRY IT MONTHS AND IT JUST DOESN’T SO WE
HAVE A LOT OF FAILED RETIREES WORKING IN THE COMMISSIONAIRES
CORE. THEY’RE OUR BREAD AND BUTTER. THEY COULD NOT STOP
IF THEY TRIED. IN FACT THEY HAVE AND COULD NOT
STOP WORKING THEY COME BACK TO US. WHAT THEY’RE LOOKING FOR
IN THE COMMISSIONAIRES IS A SENSE COMMUNITY, A SENSE OF
LIKE WHAT THEY HAD WHEN THEY WERE IN THE MILITARY OR THE
POLICE. AND A FAMILIAR WORK ENVIRONMENT WITH COLLEAGUES WHO
ARE FAMILIAR TO DO OF COURSE HAVE CERTAIN
COMMISSIONAIRES ARE VETERANS WHO ARE FINANCIAL NEED.
FOLKS WHO MAY HAVE SERVED FOR FOUR OR FIVE YEARS FOR
REASON, CHOSE NOT TO STAY IN MILITARY ENOUGH
TO THE GET PENSION, HAD TRIED DIFFERENT JOBS OVER THE COURSE
OF THEIR LIFE, BUT AS ANYONE WHO HAS BEEN IN THE CAN
ATTEST ONCE YOU’VE BEEN UPROOTED AND BEEN BEGUN THE PATH
OF MOVING AROUND GET POSTED, IT’S HARD GET LANDED
ANYWHERE. SOME FOLKS FIND THEMSELVES IN LIFE WITHOUT
PENSION ABILITY TO RETIRE. AND IT’S DIFFICULT TO
FIND WORK AS AN OLDER PERSON. AND WE PROVIDE A PLACE FOR THEM
AS WELL. I THINKPROBABLY TYPE OF VETERAN A
LOT OF FOLKS HAVE IN MIND WHEN THEY THINK COMMISSIONAIRES.
CAN I ATTEST THAT THAT’S A RELATIVE MINORITY OF THE WORK
FORCE WE HAVE. ARE SEEING AN INCREASING
NUMBER OF THESE SECOND CAREER VETERANS. THESE ARE
WHO ARE KIND OF LIKE THE PREVIOUS CATEGORY, BUT THESE ARE
WHO ARE JUST LEAVING THE MILITARY. THEY’VE DONEOR
TEN YEARS, THEY DON’T HAVE A PENSION. WHAT THEY’REFOR IS JOB
THEY CAN SET THEMSELVES UP FORRETIREMENT,
MAKE MONEY AND REALLY START A SECOND CAREER.
SO TRYING TO ADAPT AS AN ORGANIZATION TO PROVIDE
OPPORTUNITIES FOR THESE SECOND CAREER VETERANS. BY — AND
WE’LL A LATER ABOUT THE SORT LINES WE
OFFER THAT TRYING TO APPEAL TO THAT AUDIENCE. TO OF
COURSE HAVE SOME FOLKS WHO ARE MEDICALLY ACCOMMODATED. EITHER
THROUGH OPERATIONAL STRESS INJURIES LIKE PTSD OR PHYSICAL
DISABILITIES. AS AN WE HAVE A CHAP WHO WORKS FOR —
WORKS WITH THE HALIFAX HARBOUR BRIDGES WHO HAS A
SERVICE DOG, THUNDER, WHO WORKS WITH HIM. AND ONE OF OUR
MANAGERS THERE. FANTASTIC. WITHIN THAT ACCOMMODATION, HE’S
EXACTLY WHAT WE WANT. NOT A LOT OF SECURITY
COMPANIES IN PARTICULAR, BUT IN GENERAL ARE OFTEN
RELUCTANT TO PROVIDE EMPLOYMENT FOR FOLKS WHO HAVE ACCOMMODATED
BY A SERVICE DOG. AND IS AN INCREASING AREA OF FOCUSUS.
IN FACT IT’S A DISCUSSION CURRENT WITHIN OUR NATIONAL
MANDATE, WHETHER THAT SHOULD FAMILY OF VETERANS
SPECIFICALLY FAMILY OF SERVES VETERANS OR SERVING
SERVICE FOLKS WHO ARE IN THE MEMBERS. OFTEN
AND BEING POSTED AROUND THE COUNTRY
THREE OR SIX YEARS, THERE IS WHAT WE IN THE MILITARY USED
TO CALL A TRAILING SPOUSE. AND THAT TRAILING SPOUSE IS HAVING
TO SORT OF QUIT AND FIND A JOB THREE OR SIX YEARS, IT’S
VERY DIFFICULT. WHILE EVERYWHERE WHERE THERE’S A BASE
AND MILITARY, THERE’S COMMISSIONAIRES. AND WE WANT TO
BE OIBL ABLE TO PROVIDETO THEM WELL DO IN MANY
CASES. A LITTLEABOUT OUR CONTRACTS BEFORE. WE
ARE, AS MENTIONED, 100% SELF-FUNDED THROUGHOPERATIONS
WHICH MAKES SORT OF AN UNUSUAL NOT FOR
ORGANIZATION. WE DOFUNDRAISING, ISSUE NO CHARITABLERECEIPTS.
CONTRACTS WITH OUR CLIENTS AND OPERATE ON A NOTBASIS WITH OUR
REVENUE OF THE FEDERAL RITE OF FIRST REFUSAL AS IT’S CALLED,
ACCOMMODATES ABOUT OF THAT. 49%. SO THE RIGHT OF FIRST
IS OUR ARRANGEMENT WITH THE FEDERAL GOVERNMENTBEEN IN
NOW MANY DECADES TECH NOW THAT
ESSENTIALLY GIVES COMMISSIONAIRES AS AN
ORGANIZATION THE RIGHT TO HAVE A FIRST SAY ON WHETHER OR NOT THEY
TAKE WORK UNDER A NATIONAL MASTER STANDING TO DO
SERVICES FOR THE FEDERAL GOVERNMENT.
IT’S THROUGH A RATE STRUCTURE THAT’S VERY TRANSPARENT,
NEGOTIATED BY TREASURY BOARD AND PSBC EVERY YEAR. WE OPEN OUR
BOOKS IN EXCRUCIATING DETAIL. IF I SOUND PAINED BY THAT, IS
A VERY THOROUGH PROCESS. AND THEY MAKE SURE THAT THROUGH THIS
ARRANGEMENT NOT OPERATING AT A PROFIT OR SUBSIDIZING THE
COMMERCIAL WORKWITH TWO THINGS THE FEDERAL
GOVERNMENT IS VERY SENSITIVE TO, FOR OBVIOUS REASONS. THAT
FOR ABOUT OF WHAT DO IN NOVA SCOTIA. THE
REMAINDER IS CONTRACTED THROUGH COMMERCIAL PROCUREMENT
PROCESSES, INCLUDING WORKDO THE PROVINCE. REGARDING
CONTRACTS, THESE CAN BE LONG-TERM, WE DO A LOT
OF SEASONAL WORK WITH THE HALIFAX PORT AUTHORITY IN
SUPPORT CRUISE SHIPS, FOR EXAMPLE, OR AT THE NATIONAL
PARKS. OR SHORT-TERM WE DO A VOLUME OF SHORT-TERM
WORK, WHETHER IT’S IN RESPONSE TO EVENTS OR CONTRACT ESCORTS
AND SIMILAR WORK. WE DO A FULL RANGE OF WORK.
AND AS THE NEXT SLIDE SPEAK TO, WE ACTUALLY PROVIDE A LOT OF
SERVICES OUTSIDE WHAT YOU MIGHT CONSIDER TO BE STEREOTYPICAL OR
TRADITIONAL COMMISSIONAIRES WORK. THE FIRST SQUARE THERE,
SOLUTIONS, KIND OF SPEAKS TO WHAT HAVE IN
MIND WHEN THEY SAY A COMMISSIONAIRE. IS ACCESS
CONTROL. SECURITY ROUNDS. RUNS THE WHOLE GAMUT, REALLY,SOME OF
WE DO IS, WE”USE OF FORCE WORK” WHERE THE
PERSON NOT ARMED EXACTLY, BUT READY TO DEFEND THEMSELVES. AND
THAT’S IN SUPPORT OF THECOURTS AND SOME OTHER SENSITIVE
AREAS. BUT ALSO THE TRADITIONAL COMMISSIONAIRES FALL IN THAT
FIELD. FINGERPRINTING AND SERVICES ARE
RELATIVELY NEW SERVICE THAT’S BEEN ROLLED OUT OVER THE LAST
YEARS. WE DO HAVE A RETAIL OUTLET JUST DOWN THE NOW IN
SCOTIA SQUARE OR OPPOSITE SCOTIA SQUARE WHERE YOU’LL SEE
SIGNAGE FOR SOON. WE’VE JUST MOVED THERE. EFFECTIVELY, WE
CAN PROVIDE CRIMINAL RECORD CHECKS, FINGERPRINTING, PASSPORT
PHOTOS AND ALL OF THE SERVICES TO SUPPORT ISSUANCE OF
IDENTIFICATION. WE DO HAVE SOME NATIONALFOR THAT
AS WELL. SOME LARGE NATIONAL EMPLOYERS US TO DO ALL
THAT BACKGROUND PROCESSING AND
SCREENING PRE-EMPLOYMENT. THEN TO ISSUE ACTUAL
IDENTIFICATION CARDS FOR THE EMPLOYER ON BEHALF OF THE
EMPLOYER. INVESTIGATIONS AND SUPPORT TO
LAW ENFORCEMENT IS A GROWING AREA FOR US. IT’S AREA IN
FACT THAT IN HALIFAX WE’VE PIONEERED ACROSS THE COUNTRY AT
HALIFAX REGIONAL POLICE. WE HAVE .
THE FACT THAT BULK OF OUR WORK FORCE IS BETWEEN AGE OF
45 AND 65. ARE FEMALE, WHICH DOESN’T LIKE AN
INCREDIBLE EXCEPT WHEN COMPARE TO OURSTOCK OF
RELEASING ARMEDMEMBERS WHO TEND TO BE ABOUT 14%
FEMALE AND THE SECURITY INDUSTRY AT LARGE BE MORE CLOSER
TO 12%. ARE A STANDOUT IN THAT CATEGORY. WE ACCOMMODATE
13% OF OUR WORK FORCE WITH DISABILITY OF SOME SORT.
OBVIOUSLY IN JOBS THAT ALLOW THEM FOR THOSE DISABILITIES TO
BE ACCOMMODATED. 13% OF OUR WORK FORCE IS INDIGENOUS. WHICH
IS A SURPRISING ONE TO US, BUT NOT SO MUCH WHEN YOUHOW MANY OF
OUR EMPLOYEES WORK IN RURAL AREAS. THAT COMPARES
TO ONLY 3% OF THE NOVA SCOTIA WORK FORCE. WE HAVE DONE
AN ECONOMIC IMPACT ASSESSMENT. I HAD COMMISSIONED BY A
GROUP ACN. WE DID WANT TO KNOW: WHAT IS THE TANGIBLE IMPACT OF
COMMISSIONAIRES NOVA SCOTIA? TO AVOID A PIE IN
THE SKY SORT ECONOMIC IMPACT, YOU KNOW, FOR EVERY DOLLARYOU
COULD SEND A MAN TO THE MOON SORT OF THING. SO IT WAS
CONDUCTED ACTUARILY BY AN ECONOMIST WHO WORKED CLOSELY
WITH THE PROVINCE. AND THE FINDING IS THOUGH.
IT’S BECAUSE WE’RE BASED IN NOVA SCOTIA AND BECAUSE WE’RE NOT
PROFIT, FOR EVERYCONTRACTED WITH US, WE GENERATE
ABOUT 20% MORE PROVINCIAL TAX REVENUE. CREATE 18% MORE
EMPLOYMENT FOR NOVA SCOTIANS. AND WE INCREASE HOUSEHOLD
INCOMES OF OUR EMPLOYEES BY 19% AS TO NON-NOVA SCOTIAN
OR FOR-PROFIT SECURITY COMPANY. POINT THERE WHATWANTED TO ON
WHEN I MENTIONED EARLIER ABOUT THOSE
FOLKS WHO WORK FOR WHO READY TO RETIRE. IN ALMOST
CASES WE 2350EU7BD THOSE ARE FOLKS WHO HAPPY TO WORK FOR
COMMISSIONAIRES WHO WOULDN’T TYPICALLY WORK FOR ANY OTHER
COMPANY. AND THEY — THE OF THAT IS, WELL
IT’S TWO FOLD. ON ONE HAND WE FIND THAT, FOR EXAMPLE, WE LOSE
A COMPETITIVE TENDER. AND THE PRIVATE SECTOR ARE
ABLE TO BADGE THEY GENERALLY EXPECT TO ABLE TO
BADGE OVER THE WORK FORCE AS THEY CALL. IT GO AND
RECRUIT THE GUYS WHO ARE WORKING NOW. THEY EXPECT TO BE
ABLE TO ABOUT — TO DO ABOUT 80%. WHEN IT COMES TO
COMMISSIONAIRES, THE INDUSTRYSY AWARE IT’S MORE LIKE 20%,
BECAUSE CHUNK OF THE WORK WANT TO DOIG MANY
ELSE FOR ANOTHER ORGANIZATION. THE NET IS WE GROW THE
WORK FORCE OF NOVA WHEN YOU LOOK AT THE NUMBERS OF
EMPLOYEES WE HAVE, THE NUMBER WHO COULD BE FINANCIALLY
RETIRED. NUMBER WHO WOULD NOT OTHERWISE TO WORK IF
THEY WEREN’T WITH AND YOU SORT
OF AGGREGATE THAT ACROSS THE WHOLE NOVA SCOTIA WORK FORCE,
IT’S ABOUT .1% OF NOVA SCOTIA WORK FORCE’S — EFFECTIVELY,
COMMISSIONAIRES WHO COULD OTHERWISE WHICH WHEN
THINK ABOUT IT IS CONSIDERABLE SURPRISING
NUMBER. THE CHALLENGES WE ARE
FACING, I’VE SPOKEN TO THE CHANGING NEEDS OF VETERANS AND
THE CHANGING TYPES OF VETERANS TRYING TO SERVE AND THE
SORT OF DIVERSIFICATIONTRYING TO TO BE ABLE TO REACH
SUPPORTING VETERANS IN SPECIFIC RURAL IS A BIG
FOCUS US. AND WHEN YOU LOOK BACK WHERE WE WORK, WHERE WE
SLIDE, WERE AGAPS. IN THE SOUTH SHORE, IN
PARTICULAR AROUND GUYSBOROUGH COUNTY WHERE WE DON’T HAVE
PRESENCE. AND WE’D LIKE TO BE TO PROVIDE WORKVETERANS THOSE
AREAS. WE KNOW THERE ARE VETERANS THERE
WOULD WOULD BE TO WORK FOR AND HE WITH WANT TO BETO THEM.
THE FEDERAL RIGHT OF FIRST THAT I
EARLIER IS A PROCESS THAT GETS RENEWED A TEN-YEAR
BASIS. WE’RE AT THE END OF THE TEN YEARS NOW WHERE WE’RE GOING
THROUGH THAT PROCESS NOW. IT IS A CHALLENGE FOR US TO DO.
THAT BECAUSE OF COURSE ANYONE IN THE SECURITY INDUSTRY ON THE
PRIVATE SECTOR WOULD LIKE THINK THAT GET A
OF WORK. SO THE UNDER A LOT OF
LOBBYING. AND WE NEED TO STAY AHEAD OF THAT AS WELL. AND
CONTINUOUSLY DEMONSTRATE OUR VALUE AS A NOTPARTNER. WE DO TO
STAY AHEAD OF MINIMUM WAGE. AND
HAPPY TO SEE THAT THE MINIMUM WAGE WAS INCREASED
RECENTLY TO UP A DOLLAR. AND THAT’S FANTASTIC. WHAT THAT
SHOULD TRANSLATE TO, IN OUR WORLD, IS THAT ALL OF OUR
COMMISSIONAIRES GO UP A DOLLAR. AND THAT’S A LITTLE BIT
COMPLICATED THAN THAT WE ARE WITH OVER
200 SEPARATELY NEGOTIATED COMMERCIAL CONTRACTS. HAVE
TO GO AND STAY AHEAD OF THAT. INCLUDING THE
PROVINCE. SO THAT’S A CHALLENGE FOR US AT THE MOMENT. AND
COMPENSATION, IIS A CHALLENGE FOR EVERYONE FOR
REASONS THAT, YOU KNOW, I DON’T THINK I NEED TO BORE ANYONE WITH
HERE AND WANT TO TURN THIS INTO COMPLAIN ABOUT WCB
SESSION BECAUSE PROVIDE A SERVICE, WE ARE
AWARE THAT COMPETITORS BASED OF NOVA SCOTIA ARE ABLE
TO COME IN BID ON WORK AGAINST AND DO NOT HAVE TO
FALL UPPED THE WCB REGIME WHICH THAT THEY GET A 3-3.5%
BUDGET ADVANTAGE OVER WHICH IS A REAL PROBLEM FOR US. WE FORMERLY DID A LOT OF WORK
WITH WHEN THE SEPARATE DISTRICT STRICT AUTHORITIES WERE
PREAMALGAMATED. PROBABLY SEEN LOT OF COVERAGE ABOUT
SECURITY ISSUES HEALTH CARE IN NOVA SCOTIA. THOSE
WEREN’T YOU SAW FIVE YEARS AGO. I’LL LET YOU DRAW
YOUR OWN CONCLUSIONS ABOUT WHY MAY BE. BUT NOW THERE’S
NEW LEADERSHIP AT NSHA, WE ARE ABLE TO BEGIN GRASS-ROOTS
DISCUSSIONS FOLKS AT THE HOSPITALS THEMSELVES. FACILITY
ABOUT ABLEPROVIDE THE SERVICES THEY FEEL NEED. AND WE’LL
BE ENGAGING WITH THE NEW C.E.O., BRENDAN CARR AS SOON.
WE’RE LOOKING AT A COMMERCIAL OCCUPATIONAL LONG-TERM INSURANCE
PROGRAM AS AN ALTERNATIVE WCB. WE ARE A
VOLUNTARY PARTICIPANTS IN THAT PROGRAM. AND SEE THAT A
COMMERCIAL PROGRAM OF LONG-TERM DISABILITY AND OCCUPATIONAL
INSURANCE WOULD PROVIDEVALUE FOR COMMISSIONAIRES
EFFECTIVELY. IT WOULD SURE INSURE THEM AGAINST ANY RELATED
ILLNESS, NOT JUST WORK RELATED, AT NO ADDITIONAL COST
EFFECTIVELY THE WAY THE NUMBERS BREAK OUT IN COMPARISON TO WCB.
THAT’S SOMETHING WE’RE WORKING ON CLOSE CLOSELY WITH, INCLUDING
OUR PARTNERS IN THE PROVINCE. WAS BECAUSE AT IT’S A
SPECIFIC CONTRACTOR REQUIREMENT THAT BE WITH WCB. SO
HOPING HAVE PROGRAM ASSESSED AND REVIEWED. AND THAT
WILL BE SIGNED OFF AS AN EFFECTIVE ALTERNATIVE. WE ARE
DELIVERING THOSELINES THAT WE DISCUSSED EARLIER.
I.D. SERVICES, ON CORE POLICE AND INVESTIGATIONS. SO WE’RE
WORKING WITH THE PROVINCE ONWE CAN SERVICES FOR THEM
WELL. CERTAINLY ENGAGING ALL OF OUR CLIENTS RIGHT NOW WITH
THE RECENT CHANGE MINIMUM WAGE. HOW THAT SHOULD
IMPACT THE WAGES OF THEIR COMMISSIONAIRES UNDER CONTRACT.
WE’RE WITH STAFF AT AT THE PROVINCIAL LEVEL TO SEEK
SOME CLARIFICATION ON THE — THERE’S A PROVISION IN THE NOVA
SCOTIA CRIEWR CUREMENT MANUAL THAT ALLOWS SOURCES TO NOT
FOR PROFS, BUT THE PUBLIC SERVICES DO NOT THAT
PROVISION, EXCEPT UNDER EXTRAORDINARY CIRCUMSTANCES.
AND IT’S CLEAR TO ANYONE SPOKEN TO WHAT THOSEARE OR WHO
MAKES THE DECISION. WE WOULD LIKE TO SUGGEST THAT WE
SHOULD BE ONE OF THOSE CIRCUMSTANCES. AND ARE
CONTINUING THOSE DISCUSSIONS. JUST IN GENERAL, I SUPPOSE
GENERALLY ABOUT SOCIAL MANDATE PREFERENCES, THERE IS IN THE
PUBLIC SERVICE COMMISSION, AN EXPLICIT PREFERENCE FOR HIRING
VETERANS. WE’D LIKE TO SUGGEST THERE BE A
SPECIFIC PREFERENCE FOR CONTRACTING WITH VETERAN
SUPPORTING ORGANIZATION AS A SORT OF
SOCIAL MANDATE ENTERPRISE BASIS. WE’D LIKE TO SEE MOREAND
TECHNICAL SPORING OF RFP’S ADDRESSAREA. SO THOSE
PARTICULAR THAT ARE SOME AREAS WE’RE IN DISCUSSION. THAT
IS MY SLIDE, MADAM CHAIR. THANK YOU FOR YOUR PATIENCE.
KNOW THAT WAS MORE THAN FIVE MINUTES.
>>The Chair: I THINK YOU GAVE US WONDERFUL INFORMATION AND I
LOOK FORWARD TO QUESTIONS FROM MY COLLEAGUES. WE WILL START
THE QUESTIONS WITH PC PARTY. NORMALLY HAVE A AND
A FOLLOWUP. AND THEN MOVE ON TO THE NDP AND THEN THE
LIBERALS. WE’LL GO IN A CIRCLE. UNTIL ABOUT QUARTER TO FOUR WHEN
WE ASK YOU TO GIVE YOUR FINAL REMARKS. AND THEN WE WILL
DO THE BUSINESS FOR THE AFTER THAT. THANK YOU
VERY MUCH. WE WILL START WITH MISS MASLAND.
>>THANK YOU, MADAM CHAIR. THANK YOU FOR THAT WONDERFUL
PRESENTATION. I KNOW I SPEAK FOR MYSELF AND COLLEAGUES AROUND
WHEN WE SAW HOW FORTUNATE WE ARE AT LEGISLATURE TO HAVE THOSE
GREAT MEN AND WOMEN THAT PROTECT THE HOUSE AND PROTECT USDAY.
EXTREMELY PROFESSIONAL, WONDERFUL PEOPLE. SO WE’RE VERY
FORTUNATE HAVE THEM THERE. AND WHEN YOU SPOKE OF THE FAMILY
CONNECTION, IN WHICH VETERANS DO WE HELP, I HAVE A CONNECTION TO
THAT TOO. MY DAUGHTER WAS A COMMISSIONAIRE WHEN THEE
FOLLOWED HER R.C.M.P. HUSBAND TO THE NORTH. SO, WONDERFUL,
WONDERFUL WORK YOU FOLKS ARE DOING. MENTIONED IN YOUR
PRESENTATION THAT 64% THE EMPLOYEES ARE VETERANS. YOU HAD
ANY DIFFICULTIES IN HIRING VETERANS? ESPECIALLY NOW
WHEN YOU’RE LOOKING AT ALL THE DIVERSIFICATION, ARE ABLE TO
FILL THOSE — ARE YOU HAVING ANY DIFFICULTY IN VETERANS?
>>The Chair: Mr. HAMILTON.>> YOU FOR QUESTION.
OBVIOUSLY HAVE TO REMAIN ATTRACTIVE AS AN EMPLOYER
VETERANS. AND THAT’S REALLY ONE OF OUR STRATEGIC GOALS IS TO BE
NOT JUST AN BUTEMPLOYER OF CHOICE OF SORTS FOR
VETERANS. AND WHAT THATDOWN TO IS ABLE TO PROVIDE
WORK APPEALING TO THEM. THAT AUDIENCE TRADITIONAL —
WANT TO SAY DYING OFF, BUT THAT TRADITIONAL TYPE OF
VETERAN IS LESS COMMON THESE DAYS. AND WE’RE SEEING
YOUNGERER ONES. AND THAT’S WHAT THE DIVERSIFICATION INITIATIVE
ABOUT. ARE WE HAVING TROUBLE? WE WITH IT, BUT I
THINK WOULD FIND THE 64% NUMBER AT IN NOVA SCOTIA
HAS BEEN ABOUT STEADYLAST FEW YEARS.
MISS MASSLAND.>> NEXT QUESTION IS THE LAST
TIME YOUR PRESENTED TO OUR COMMITTEE, YOUR GOALTO
INCREASE CONTRACTS IN HEALTH CARE, MARINE AND ENERGY SECURITY
SERVICES IN NOVA SCOTIA. AS WELL AS BECOME A CHOICE FOR
NON-CORE POLICING SERVICES AND TRAINING IN NOVA
SCOTIA. I’M WONDERING, HOW SUCCESSFUL DO YOU FEEL YOUHAVE
BEEN IN THAT? Mr. HAMILTON.
>>I GUESS WE DON’T HAVE THE HOSPITAL CONTRACT WHICH WAS WON,
IN THE END, THE DISCUSSIONS AT BOARD OR MEETING,
I BELIEVE IT UP IN THE AIR ABOUT HOW THAT THAT GOING TO
CONTRACTED. IN THE END IT WAS ONE BIG RFP FOR THEPROVINCE.
AND NOT A PERFECT RFP. I WOULD SUGGEST IT DIDN’T
NECESSARILY WAIT EXPERIENCE AND CAPACITY TO DELIVER OR WAS NOT
INQUISITIVE ABOUT THE ABILITY OF THE PROVIDER SELECTED TO DELIVER
AT THE PAY RATES THEY WERE PROPOSING. AND THAT’S TO A
LOT OF CURRENT TROUBLE WE’RE SEEING. WE’VE WITHIN — BEEN
UNSUCCESSFUL IN THAT. OURIS TO BECOME SUCCESSFULENGAGING THE
NSA NOW THAT THERE’S BEEN SOME REORGANIZATION
THERE. ON THE MARINE SIDE WE’RE DOING WELL. THE HALIFAX PORT
WE DO A LOT WORK WITH. IN SERIES, NEW STAR TERM
FLAL. — TERMINAL. WE BIT OF WORK AT THE MARINE THAT
WE’RE QUITE HAPPY WITH. AND THE LAST ONE ON THAT LIST, THE
ENERGY SECTOR. OBVIOUSLY THERE HAVE BEEN SOME TWISTS AND TURNS
IN THE ENERGY SECTOR IN THE LAST COUPLE YEARS. WE’RE VERY
WELL POSITIONED. WE ARE IN FACT — THIS IS ONE OF THE RED
DOTS THAT DIDN’T APPEAR ONWHERE WE SLIDE BECAUSE IT’S
A RELATIVELY RECENT ADDITION. DOING SOME WORK WITH EXXON
MOBIL IN THEIR SITE IN GUYSBOROUGH COUNSEL COUNTY. AND
THERE’S A LOT OF OTHER ACTIVITY TO ENERGY IN GUYSBOROUGH
COUNTYTY THAT WE’RE KEEPING OUR EYES ON FOR SURE.
>> WE MOVE THE NDP. MISS ROBERTS.
>>THANKS VERY MUCH FOR THE PRESENTATION. WEVETERANS AFFAIRS COMMITTEE BUT
WE DON’T TYPICALLYR.C.M.P. IN OUR DEFINITIONVETERANS, I’M
INTERESTED TO KNOW THE 64% VETERANS WHAT,
PERCENTAGE THAT IS CANADIAN
FORCES VERSUS OR OTHER ENFORCEMENT?
>>I DON’T HAVE THE EXACT NUMBER AT BUT I FOLLOW UP.
MY UNDERSTANDING IS IT’S RELATIVELY SMALL. IN THE SINGLE
DIGIT PERCENTS FOR R.C.M.P. I THINK THERE’S A LOT OF REASONS
FOR THAT. THERE IS RELATIVELY MORE MILITARY PRESENCE IN NOVA
SCOTIA. AND SORT OF WORK WE’VE DONE HAS NOT TRADITIONALLY
REACHED OUT TO THE AS EFFECTIVELY, THINK, AS
VETERANS. SO SEE A LOT OF OPPORTUNITY IN THOSE
DIVERSIFICATION BUSINESS LINES.>>The Chair: MISS ROBERTS,
SUPPLEMENTARY?>>THANK YOU. MAYBE THIS IS
LESS OF A SUPPLEMENTARY MORE OF A GOING OFF IN A SLIGHTLY
OTHER DIRECTION, BUT YOU USED THE TERM SOCIAL MANDATE
ENTERPRISE. I’M MORE USED TO HEARING ABOUT SOCIAL ENTERPRISE.
I GUESS, WHAT I UNDERSTAND THAT YOUR SOCIAL IS TOVETERANS, CAN
SPEAK A LITTLE BIT TO THAT? I GUESS
TERM AND ALSO TO EXACTLY WHAT — YEAH, HOW YOU DEFINE
YOURSELF AND HOW THAT SOCIAL MANDATE ROLLS OUT FOR THE
ORGANIZATION.>>The Chair: Mr. HAMILTON.
>> NOT SURE THERE’S MUCH OF A DISTINCTION BETWEEN THETERMS.
I THINK SPEAK OF IT IN TERMS OF OUR SOCIAL MANDATE,
INTERNALLY WE’RE THROUGHNATIONAL STRATEGIC PLANNING
PROCESS THAT’S REVIEWING OUR SOCIAL MANDATE TO MAINTAIN ITS
CURRENCY. THAT’S WHERE WE ALSO DISCUSS ARE WE GOING TO SUPPORT
FAMILY MEMBERS OF SERVING MEMBERS, WITHIN OUR MANDATE
LINES WHICH HAS ALWAYS BEEN TRADITIONALLY ABOUT VETERANS,
WE’RE A MANDATE DRIVEN ORGANIZATION. THE SOCIAL
MANDATE IS THE WHAT WE DO.
>>The Chair: THANK YOU VERY WE MOVE ON TO THE LIBERAL
CAUCUS. Mr. MAGUIRE.>>THANK YOU, MADAM YOU FOR
BEING TOO. I JUST HAD A COUPLE QUESTIONS
GOING THROUGH THE INFORMATION HERE. YOU PUT A LOT
OF NOVA SCOTIAN VETERANS. IT’S GREAT ORGANIZATION. I’M
WONDERING, WHAT IS THE AVERAGE SALARY OR PAY FOR ON THE GROUND
COMMISSIONAIRES?>>The Chair: Mr. HAMILTON.
>>THERE’S NO MEANINGFUL AVERAGE, BUT I CAN TELL OCCUR
THE SPIKE IN THE WAGE RATE IS RIGHT NOW. AND WE’RE NOT HAPPY
ABOUT IT IS TO HONEST. IF YOU STACKED UP OUR PAY RATE
BY HOURS WORKED, IT’S SORT OF IN THE 13-$14 WHICH IS
SCARILY TO MINIMUM WAGE. IF YOU WENT BACK 30 YEARS, WE
PAYING A PREMIUM ABOUT 30% ABOVE MINIMUM WAGE. AND NOW
WE’RE CLOSER TO 10%. WE HAVE A LOT OF WORK DO TO KEEP
UP.>>The Chair: Mr. MAGUIRE.
>>HOW DO YOU DETERMINE PAY, YOUR HOURLY WAGE, THE
STRUCTURE? AND HOW DO YOU DETERMINE AND WHAT THE
RAISES AND WHAT TRIGGERS A OF YOUR SALARIES? IS IT
BASED ON THE YOU ARE GETTING FROM CONTRACTS?
>>The Chair: Mr. HAMILTON.>> RIGHT. IT’S ALL
CONTRACTUALLY DERIVED. SO ON THE FEDERAL RIGHT OF FIRST
REFUSAL, THE PROCESS IS VERY TRANCE
TRANSPARENT OPEN. THE FEDERAL GOVERNMENT DICTATES WHAT
PAY WILL BE. WE ARE MAKING THE ARGUMENT THAT BECAUSE
OF THE INCREASE IN MINIMUM WAGE IT GO UP. FOR COMMERCIAL
CONTRACTS IT WORKS FOR ANY COMMERCIAL COMPANY, WE ARE
BIDDING ON OUR WITHOUT A MARGIN. SO WE IT
ACCORDINGLY. AND THOSE CONTRACTS WILL DICTATE WHETHER
THE INCREASE IS OF LIVING ADJUSTED EVERY YEAR OR FIXED
AMOUNT EVERY ORWE HAVE TO EAT THE SALARY OR
WAGE INCREASES OVER THE LIFE OF CONTRACT. IF WE IT
IN.>>The Chair: THANK YOU, Mr.
HAMILTON. I MOVE BACK TO THE PC CAUCUS. Mr. RYAN.
>> YOU VERY MUCH. FIRST OF ALL, ONCE AGAIN, WELCOME.
IT’S TO HAVE MEMBERS OF THE — OUR VETERAN FORCES HERE
WHO HAVE SERVED OUR COUNTRY SO WELL AND CONTINUE TOKEEP OUR
COMMUNITIES SAME WITH RETIRED MEMBERS OF
ROYAL CANADIAN MOUNTED POLICE QUESTION IS WITH
REGARD EARLIER IN YOUR PRESENTATION YOU TOUCHED ON YOUR
IS SOON COMING TO AN END WITH THE FEDERAL GOVERNMENT
AS FAR AS GOING INTO NEGOTIATIONS FOR CONTINUATION OF
AND I BELIEVE YOU SAID IT WAS OF TEN-YEAR DURATION. SO
I’M CURIOUS, WHERE DO YOU SEE PRESSURES COMING RELATED TO
THAT? AND IS THERE WE CAN DO ON OUR PROVINCIALLY
TO HELP YOU IN YOUR EFFORTS TO SECURE AND AT THE
LEVEL OF — THE QUALITY OF THE THAT YOU CURRENTLY
GOVERNMENT?>>Mr. HAMILTON.
>>I SAY I DON’T KNOWTHERE ARE ANY SPECIFIC PRESSURE
AREAS ON IT. OR AT LEAST UNIQUE ONES. I THINK IT’S ALL THE
USUAL THAT YOU WOULD THEY HAVE TO DO BROAD
CONSULTATION, SATISFY STAKEHOLDERS WITHIN GOVERNMENT.
TO BE HONEST, WE’REOF A LOT PROCESS. SEE
IT REMOTELY. WORKING THE FILE RECENTLY TRANSFERRED TO — FROM
TREASURY BOARD TO VETERANS AFFAIRS. SO HOW WE — OUR
FORMALLY FALL VETERANS AFFAIRS CANADA DEPARTMENT.
THERE WAS INTERNAL RELATING TO TRANSFER IN ENGAGING SOCIAL
AWARENESS OF THE FILE. WE UNDERSTAND THAT ARE
RELATIVELY CLOSE TO THE END PROCESS AND THAT THINGS MAY
POSITIVE, BUT IF YOU’RE ASKING COULD BE DONE TO
SUPPORT THAT, I THINK A LETTER FROM THE COMMITTEE WOULD
NOT BE — NOT GO UNWELCOME. AT LEAST BY US.
>>THANK YOU, Mr. HAMILTON. FOR A SUPPLEMENTARY FROM
Mr. RYAN.>>THANK YOU. THE LAST TIME
THAT YOUR ORGANIZATION WAS HERE, YOU EXPRESSED SOME INTEREST IN
A TYPE OF FIRST RITE OF REFUSAL. HERE IN THE
AND I WAS JUST WONDERING WHERE THAT MAY
CURRENTLY, IF YOU’VE MADE ANY PROGRESS TOWARDS THAT, ORFURTHER
NEGOTIATIONS, DISCUSSIONS?
Mr. HAMILTON.>>THE DISCUSSIONS, I THINK,
FOLLOWED A COURSE THAT YOU MIGHT HAVE ANTICIPATED. SO WE DON’T
HAVE A RIGHT OF FIRST REFUSAL AT MOMENT. AND I WE HAVE
TO BE REALISTIC ABOUT WHETHER OR NOT THAT’SGOVERNMENT IS PREPARED
TOIF THEY ARE, CERTAINLY FOR IT, BUT I DO THINK THAT THERE’S
SOME THINGS WE CAN DO WITHIN THE EXISTING PROCUREMENT MANUAL
AROUND SOLE SOURCING TO NOT FOR PROFITS AND EXISTING POLICIES
AROUND SOCIAL PROCUREMENT AND TECHNICAL WAITING TO SUPPORT
SOCIAL PROCUREMENT. PROGRAMMING AVENUES FOR US AS
WELL.>>The Chair: THANK YOUAND WE
MOVE ON TO THE NDP, MISS ROBBERS AGAIN.
>> ROBERTS AGAIN.
>>THANK YOU. THANKS FOR INFORMATION YOUPROVIDING. I AM
INTERESTED IN THIS SLIDE, I GUESS, FROM
COMMISSIONAIRES OFFERING 30% APPROXIMATELY ABOVE MINIMUM WAGE
RATES TO NOW BEING, YOU KNOW, RELATIVELY CLOSE TO MINIMUM WAGE
WITH THE SEPTEMBER MARGIN. AND OF COURSE WE WELCOME THE $1
INCREASE TO THE MINIMUM WAGE THAT IS COMING THIS SPRING. AND
SO IMAGINE THAT THAT, YOU KNOW, THAT RANGE IS GOING TO GET
EVEN TIGHTER AT THAT POINT. UNDERSTANDING THAT I
IMAGINE, CONTINUOUSLY BIDDING ON CONTRACTS CONTRACTS
ARE DIFFERENT DURATIONS, HOWIT THAT YOUR WAGES HAVE SLIPPED
BEHIND IN TERMS OF, YOU KNOW, OFFERING A PREMIUM MINIMUM
WAGE?>>The Chair: Mr. HAMILTON.
>>I THINK THE ANSWER MAY BE CONTAINED IN YOUR QUESTION
ITSELF. IT’S COMPLICATED TO NEGOTIATE, TO MAKE PROMISES ON
THE BASIS OF A BID INTO AN RFP. IT IS THENAFTER BEEN AWARDED A
THREE OR FIVE-YEAR CONTRACTGO BACK AND HEY, THE PRICE
HAS GONE AND I THINK IT’S TRADITIONALLY BECAUSE WE PAID SO
FAR ABOVE MINIMUM WAGE THAT THERE WAS NO SORT OF LINKAGE IN
OUR CLIENTS’ MINDS BETWEEN MINIMUM
MINUTE AND WHAT COMMISSIONAIRES WERE GETTING
PAID. IT OCCUR THAT A PERSON IN THEIR 50’S
MIGHT BE PAID CLOSE TO THE SAME AS A HIGH SCHOOL KID
SERVING ICE-CREAM AT THE BEACH IN THE SUMMER. AND BECAUSE
THERE’S THAT TRADITIONAL, WOULD I SAY SEPARATION OF THOSE TWO
THOUGHTS, THE IMPACT OF MINIMUM AND CREPT UP,
IT’S BEEN HARD TO EXPLAIN THAT YES, THIS IS A VERY REALTHAT
IMPACTS US NOW. 10 YEARS AGO, 15 YEARS AGO, RELATIVELY
EASIER FOR TO IGNORE. WE HAVE NOT HAVE BEEN AS AGILEWE
COULD HAVE BEEN IN NEGOTIATING WITH GOVERNMENTS AND
DEALING WITH PROCUREMENT ORGANIZATIONS. NOT JUST
PROVINCIAL PROCUREMENT, BUT LARGE CORPORATE PROCUREMENT. IT
CAN BE DIFFICULT TO THEM TO DO ANYTHING OTHER THAN BUY AT
THE LOWSEST PRICE THAT THEY CAN. AND THAT’S THE CHALLENGE WE’VE
BEEN UP AGAINST.>>The Chair: MISS ROBERTS FOR
SUPPLEMENTARY.>> YOU. AND OF COURSE
MINIMUM WAGE IS ULTIMATELY, YOU KNOW, — OUGHT TO BE TIED COST
OF ACTUAL WHICH IS ALSO GONE UP. ANDLOTS OF
ANALYSIS IN THE HALIFAX AREA — YOU A LIVING WAGE
WOULD BE MORE LIKE $19 AN HOUR FOR THOSE COMMISSIONAIRES THAT
ARE YOU KNOW, WORKING AS A PENSION BRIDGE OR NOT TO
RETIRE, THEY ACTUALLY BE FEELING SOME COST PRESSURES,
EVEN WORKING AT RISING MINIMUM WAGE LEVELS. SO, WHAT — YOU
KNOW, HOW WILL ADJUST TO THE ONE DOLLAR INCREASE IS THAT IS
COMING? AND WHAT IS IT MEAN IN TERMS YOU KNOW, SALARY
SCALES, I GUESS, COMPENSATING PEOPLE FOR
EXPERIENCE AND SENIORITY AND JOBS?
Mr. HAMILTON.>>UNFORTUNATELY BECAUSE WE
REALLY NOT FOR PROFIT, THERE IS NO MARGIN FOR
US TO PASS A PAY RAISE ON WITHIN BUDGET. WE JUST TO
HAVE 220 CONVERSATIONS WITH 220 CLIENTS WHO THOUGHT
THEY GOING TO PAY X. AND INSTEAD HAVE PAY A LITTLE BIT
MORE IF THEY WANT TO STAY AHEAD OF THE MINIMUM AND I HAVE
A THAT A CERTAIN NUMBER THOSE CONVERSATIONS WILL
PROBABLY END IN HAVING TO PART WAYS FROM THOSE CLIENTS. A
CERTAIN NUMBER. BUT THE CLIENTS THAT ENJOY WORKING WITH
COMMISSIONAIRES SPECIFICALLY, AND RECOGNIZE THEIR VALUE,GOING
STEP UP I THINK. IT’S JUST A LONG, PROCESS. AND
YOU’VE GOT TO GET INSIDE THE PROCUREMENT PROCESS, BECAUSE
WITHIN LARGE ORGANIZATIONS IT’S DIFFICULT AND SLOW UNFORTUNATELY
UNFORTUNATELY. NOT A SATISFYING ANSWER, I KNOW,
BUT…>>The Chair: THANK YOU Mr.
HAMILTON. WE MOVE ON TO THE LIBERAL CAUCUS. Mr.
MacKAY.>>THANK YOU, CHAIR. AN MLA, I
KNOW THAT EVENTUALLY IF I DON’T RETIRELY GET FIRED.
I’M LIKE A HOCKEY COACH IN THAT SENSE. YOU EITHER RETIRE OR AT
SOME POINT. FORTUNATELY, I OFF A
COUPLE OF BOXES HERE. I’M A FAILED RETIREE. LIKEPHRASE.
I’M FORMER ARMY RESERVIST, SORRY. WAS IN OUT
WATCH I KNOW THERE’S A SMALL NAVY RESERVE THERE, BUT WAS AT
THE CAMERON HIGHLANDERS. SO I OFF A BOXES SO I
MAY KNOCKING AT THE DOOR SOME TIME. I WAS REALLY — I
WAS LOOKING AT YOUR WEBSITE YESTERDAY. LAST AND
ONE OF THINGS THAT CAUGHT MY EYE WAS THAT YOUR SECURITY
CONSULTANTS ARE CERTIFIED PROTECTION AND WONDERING IF YOU
COULD DIG A LITTLE DEEPER INTO FORUM.
BECAUSE THAT REALLY CAUGHT MY EYE. AND WHO GIVES THE
CERTIFICATION?INVOLVED IN GETTING THAT
CERTIFICATION?>>The Chair: Mr. HAMILTON.
>> I’LL JUMP BACK TOCAMERON HIGHLANDERS. MY
GREAT-GRANDFATHER WAS EARLY PREDECESSOR OF THE 45th
BATTALION THAT WENT OVER IN THE FIRST WORLD SO I HAVE TO
SAY THAT. OKAY, I’LLAFTER YOU. TO ANSWER QUESTION, THE —
WHICH I’VE GONE BLANK ON I’M AFRAID. THE CERTIFICATION IS
BY ASSETS THE ORGANIZATION, THE INTERNATIONAL
ASSOCIATION SECURITY INDUSTRY SOCIETY. SOMETHING TO THAT
EFFECT. IT IS SORT OF THE STANDARD. AND
CERTIFIED PROTECTIVE PROFESSIONAL IS A CERTIFICATION
THEY PROVIDE. AND AND ACCREDIT.
NOT EVERYONE IN THE ORGANIZATION HAS THAT. THAT’S SORT OF
SOMETHING WOULD YOU GET MID OR LATE CAREER, BUT OUR DISTRICT
WHO ARE OUR SENIOR OPERATIONAL MANAGERS TYPICALLY
HAVE THAT.>>The Chair: THANK YOU. AND
Mr. MacKAY FOR SUPPLEMENTARY.
>> THING THAT ME IN YOUR, I GUESS YOUR UNKNOWN FACTS
OR NOT WELL-KNOWN FACTS, YOUR RETENTION RATE. VERY HIGH. NOT
JUST FOR THE INDUSTRY, BUT PERHAPS FOR MOST SECTORS. IN
NOVA SCOTIA OF WE HAVE CHALLENGES WITH RURAL
EMPLOYMENT. YOU HAVE SUCH A HIGH RETENTION RATE, WHAT WOULD
YOU ATTRIBUTE TO?>>The Chair: Mr. HAMILTON.
>>I THINK IT’S REALLY ORGANIZATION AND WHO WE
REACH AND HOW WE DO IT. WE PEOPLE A FAMILIAR,
CONVERSATION WORK DOING STUFF THEY LIKE TO DO.
GIVES THEM A SENSE PURPOSE. IT’S — IT’S REALLY SPECIAL
SAUCE. WE’RE VERYTO HAVE A LOT OF THE SORT OF
PEOPLE WE DO. AND WE’RE VERY FORTUNATE TO ABLE TO
ATTRACT THEM. I’M ASTONISHED DAY I GO AROUND
AND MEET COMMISSIONAIRESHAVE REALLY INTERESTING
BACKGROUNDS AND A LOT OF SKILL AND DEDICATION. WHEN I
COMPARE THAT AGAINST THEY ARE PAID, I TO SAY I’M MORE
THAN SURPRISED. I’M SHOCKED. SOMETIMES. BUT YEAH IT’S REALLY
SOMETHING TO DO WITH THE ORGANIZATION AND THE WAY WE WORK
WHAT OFFER THEM THAT KEEPS THEM BACK.
>>THANK>>THANK Mr. HAMILTON.
AND THINK A LOT OF PRIDE IN THERE AS WE MOVE ON TO
THE PC CAUCUS AND MISS MASLAND AGAIN.
>> YOU, MADAM YOU SPOKE IN YOUR PRESENTATION ABOUT
THE SOUTH SHORE. PART OF MY CONSTITUENCY. AND
YOU SPOKE WITH THE CHALLENGES FOR VETERANS THAT ARE LOOKING
FOR EMPLOYMENT WITH YOUR ORGANIZATION IN THAT AREA. HOW
MANY — OR APPROXIMATELY HOW MANY VETERANS YOU HAVE ON
THE SHORE THAT WOULD BE LOOKING FOR WITH YOUR
ORGANIZATION?>>The Chair: SORRY, Mr.
HAMILTON.>> YOU, CHAIR. IT’S
DIFFICULT BECAUSE WE DON’T KNOW EXACT NUMBERS UNTIL WE START
CANVASSING. WE KNOW ANECDOTALLY SOMEBODY WHO LIVES IN SHELBURNE
WHO IS LOOKING FOR AND WE GET SORT OF OVER
THE TRANSOM UNEXPECTEDLY FROM AREAS WHERE DON’T HAVE
WORK WE TRACK THEM LOOSELY, BUT WE DON’T HAVE EXACT
STATISTICS THAT I’M AFRAID.>>BACK TO MISS FOR A
SUPPLEMENTARY.>>THANK YOU. SHIEWMING IF
YOU HAD THOSE HOSPITAL CONTRACTS DOWN THROUGH THE SOUTHWITH OF
OUR LOVELY HOSPITALS YOU BE ABLE TO FILL THAT
VOID. MY QUESTION IS: WHAT IS THE — DID I DO
IT? WHAT IS THE PERCENTAGE OF YOUR BUSINESS FOR PROVINCIAL
CONTRACTS?>>The Chair: Mr. HAMILTON.
>> SORT OF BETWEEN 16 AND 20% AT THE I CAN FOLLOW
UP WITH THE EXACT NUMBER, BUT IT’S RELATIVELY SMALL.
>>THANK YOU, Mr. HAMILTON. ON TO THE NDP. MISS
AGAIN.>> YOU. I WAS, A
RELATIVELY SHORT TIME, AN EXECUTIVE DIRECTOR OF
ORGANIZATION AT THE POINT THAT WE WERE REGISTERING
TO PARTICIPATE IN WCBAND I WAS INTERESTED IN YOUR
REMARKS ABOUT THE WCB SYSTEM. AND THE — I GUESS THE OPTIONS
THAT YOU’RE WEIGHING AT THIS POINT IN TIME AS WELL AS WHAT
YOU PERCEIVE AS A DISADVANTAGE TO COMMISSIONAIRES WHEN BIDDING
ON RFP’S OF YOUR MANDATORY ENROLLMENT IN WCB.AND
WONDERED IF YOU COULDSHARE A LITTLE BIT MORE.
BECAUSE OBVIOUSLY THAT’S WHERE WE’RE ALL, AS MLA’S,
GENERALISTS. AND I’M NOT AN EXPERT IN WCB. SOINTERESTED TO
HEAR THAT — I WAS INTERESTED TO HEAR THOSE
REMARKS. AND INTERESTED TO A BIT OF
WHAT YOU’RE WEIGHING AT THIS JUNCTURE IN TERMS OF CONTINUED
PARTICIPATION WITH WC CB.>>Mr. HAMILTON.
>> A GENERALIST MYSELF. I’VE MORE OF AN EXPERT IN
WORKER THAN IEXPECTED WHEN I TOOK THE JOB.
IT’S — I THINK THE CHALLENGES WITHIN WCB ARE WELL ENOUGH
ADVERTISED. THIS ISAS A CRITIQUE ANYONE WHO
WORKS THERE, BECAUSE I UNDERSTAND THAT THEY WORK WITHIN
THEIR LEGISLATION. AND THEY HAVE TO DELIVER A THAT
THEY CAN’T CONTROL IN MANY RESPECTS. BUT WE HAVE
FOUND, PRICED IT OUT, IS THAT THE COST OF THE COMMERCIAL
INSURANCES THAT WOULD ALL OF THE LIABILITIES ASSOCIATED
WITH WORKERS’ COMPENSATION AND INSURANCE IS SIGNIFICANTLY LESS
EXPENSIVE. TO THE EXTENTWE COULD COVER OUR
COMMISSIONAIRES FOR TYPE OF INJURY. NOT JUST WORK RELATED
ONES FOR THE SAME COST. SO THAT WAS A SURPRISING FINDING TO US
AS WELL. THANK YOU AGAIN.
DID YOU THE SUPPLEMENTARY, RIGHT. NO, SORRY. MISSFOR A
SUPPLEMENTARY.>>THANK YOU. THAT ALSO
SURPRISING TO ME. YOU KNOW, GIVEN THAT YOU WOULD ASSUME THAT
SORT OF A UNIVERSAL WIDELY SUBSCRIBED PUBLIC PROGRAM OUGHT
TO BE — OR I WOULD EXPECT TO BE THE MOST OPTIONAVAILABLE. SO
SOMETHING TO WALK AWAY WITH. MORE
QUESTIONS ABOUT, GUESS. BUT COULD EXPLAIN TO ME HOW YOU
SEE YOUR ENROLLMENT IN WCBBEING A DISADVANTAGE WHEN
BIDDING ON CONTRACTS?>>Mr. HAMILTON.
>>YEAH, SUPPOSE. SO SEE IT THROUGH LENSES. IS
IN TERMS OF THE RETURN TO COMMISSIONAIRES. SO WE CAN
OFFER THEM A MORE FULLSOME PROGRAM THAT PROVIDES
BENEFIT WITH THE SAME AMOUNT OF MONEY, WE TO DO THAT. THE
OTHER TERMS OF A COMPETITIVE DISADVANTAGE ISTHERE
ARE A NUMBER OF SECURITY COMPANIES WORKING WITHIN NOVA
SCOTIA THAT ARE SAYMONTREAL VANCOUVER WHO HAVE
CONTRACTS HERE, THEY DO NOTTO ENROLL IN WCB.
SO THAT WE EFFECTIVELY HAVE A PAYROLL TAX IN COMPARISON TO
THOSE OTHER PROVIDERS.>>The Chair: THANK YOU, Mr.
HAMILTON. I MOVE ON TO THE LIBERAL CAUCUS. Mr. HORNE.
>>THANK YOU. I’M GLAD YOU’RE HERE TODAY AND APPRECIATE WHAT
CONVERSATIONS ARE ABOUT. NOTED ONE OF YOUR — IN PART
OF YOUR PRESENTATIONS, AN INITIATIVE YOU ARE TRYING
TO SOME OF THE VALUE THE OF JOBS WITH YOUR
COMMISSIONAIRES? AND I’M JUST WONDERING HOW — WHAT PORTION OF
THE COMMISSIONAIRES THAT ARE MORE OR LESS PAY MINIMUM WAGE OR
A DOLLAR ABOVE, HOW MANY ARE THE VALUED TYPE OF SPECIALTIESTHEY
HAVE FOR SECURITY REASON, FOR SECURITY WOULD BE ONE.
WONDER IF YOU CAN JUST COMMENT ON THAT.
>>Mr. HAMILTON?>>YEAH, THE DIVERSIFICATION
AREA, WE REFER TO THEM. OF THOSE FOUR SERVICE LINES, HOW
MUCH DOT OTHER THREE TAKE COMPARED TO THE TRADITIONAL
COMMISSIONAIRES IS EFFECTIVELY WHAT THE QUESTION IS. AND IT’S
LESS THAN 10% RIGHT I WOULD SAY. SO IT’S AN THAT WE
SEE GROWTH IN. AND WE WANT TO BE TO PROVIDE THEM AS THOSE
VETERANS THAT WANT TO ACCESS THEM RELEASE AND JOIN US. BUT
THERE’S OF A COMMERCIAL ANGLE WE HAVE TO OF
GO OUT AND SELL THOSE AS A PRODUCT. BUT THEN THERE’S THE
SOCIAL MANDATE SIDE THINGS WHERE WE HAVE TO FIND THE PEOPLE
WHO MEET OUR SOCIAL MANDATE WHO WANT TO FILL THOSE JOBS.
Mr. HORNE FOR SUPPLEMENTARY.
>>THANK YOU. DO YOU WORK WITH THE FEDERAL GOVERNMENTS AND
FORCES? SEE IF YOU CAN GET EMPLOYEE S? DO YOU WORK WITH THE
SIDE VERY MUCH ISJUST LEFT TO THE INDIVIDUAL TO
TO YOU?>>The Chair: Mr. HAMILTON.
>>WE’RE VERY PROACTIVE IN OUR RECRUITING. SO WE USE A LOT
RIGHT NOW WITH THEAND ACTUALLY TO IDENTIFYWHO ARE RELEASING
THROUGHTHEY HAVE A PROCESS CALLED
SECOND CAREER ASSISTANCE NETWORK. THE SCAN SEMINARS THAT
WE PARTICIPATE IN THE MILITARY FAMILY RESOURCE CENTRES AS WELL
ARE ONE THAT WE REACH OUT. TRY TO REACH BEFORE
THEY’RE VETERANS WHEN THEY’RE STARTING THINK ABOUT WHAT
THEY MIGHT DO WHENGETTING OUT OF THE MILITARY IS
REALLY THE TIME TO DO IT. HOW WE SPEND A CERTAIN
AMOUNT OF OUR EFFORTS TARGETING THEM.
>> YOU, Mr. HAMILTON. MOVE PACK TO THE PC CAUCUS,
Mr. RYAN.>> YOU, MADAM CHAIR. YOU
MENTIONED EARLIER DURING YOUR PRESENTATION ABOUT THE RETAIL
OUTLET THAT YOU JEST OPENED UP ON — WAS IT ON BARRINGTON
STREET? YES. THAT RELATIVELY NEW A INITIATIVE THIS
FAR? AND HAVE OTHER COMMISSIONAIRE ORGANIZATIONS
ACROSS THE COUNTRY DOING SIMILAR TYPES OF THINGS?
>>Mr. HAMILTON.>>IT’S RELATIVELY NEW. WITHIN
THE LAST TEN YEARS. ASTO AN 80-YEAR-OLD ORGANIZATION,
IT’S NEW. BUT WE JUST MOVED TO BARRINGTON A COUPLE MONTHS AGO.
WE HAD PREVIOUSLY BEEN OPERATING OUT OF THE MARITIME CENTRE ON
SORT OF THE 14th FLOOR. SO IT WAS A RELATIVELY LOWER
PROFILE RETAIL OUTLET. AND NOW WE’RE EXPANDING IT BECAUSE WE
WANT TO REINFORCE WE ARE SEEING FOR THAT
SORT OF WORK. IT DOES HAPPEN ELSEWHERE IN THE
COUNTRY AS WELL. IT’S NOT JUST NOVA SCOTIA THAT WE’RE DOING
THIS.>>The Chair: DO YOU HAVE A
SUPPLEMENTARY? ANOTHER QUESTION? NO. THANK MUCH. WE
MOVE ON TO THE NDP CAUCUS, MISS ROBERTS.
>>I’M GOING — HARKENING BACK TO YOUR MAP SHOWING WHERE YOU’RE
WORKING AND WHERE YOU’RE LIVING. ONE THINGS THAT I’VE BEEN
COMING TO UNDERSTAND AS I AM IN THIS A LITTLE BIT LONGER IS
EXTENT OF LABOUR SHORTAGES, ACTUALLY. PARTICULARLY IN RURAL
NOVA SCOTIA WHERE A NUMBER OF INDUSTRIES, YOU KNOW, SHARE
THROUGH VARIOUS CHANNELS THAT THE AVAILABILITY OF IS
ACTUALLY A CONSTRAINT ON THEIR OPERATION. HAVE EXPERIENCED
THAT ALL ANY OF YOUR CONTRACTS ACROSS NOVA SCOTIA?
>>The Chair: Mr. HAMILTON.>>YES. THE SHORT ANSWER IS
DEFINITELY A TIGHT LABOUR MARKET. AND FINDING NOT JUST
PEOPLE, BUT GOOD PEOPLE WITH THE RIGHT BACKGROUNDS AND RIGHT
EXPERIENCES, WE CAN GET CLEARANCES FOR THE POSITION THAT
REQUIRE THEM IS ALWAYS A CHALLENGE. BUT THAT IS THE
WE’RE EFFECTIVELY. IN RURAL AREAS WOULD I SUGGEST
WE HAVE RELATIVELY FEWER CHALLENGES. HRM IS MORE OF
DIFFICULTY FOR US ATMOMENT. I THAT SALARY AND WAGE
PRESSURES YOU MENTIONED EARLIER, COST OF LIVING, PLAYS A FACTOR
IN THAT WELL. IN THE RURAL AREAS WE DON’T NOTE THAT
DIFFICULTY AS BUT IT IS CERTAINLY SOMETHING BEEN
A FEATURE LAST FEW YEARS ECONOMICALLY.
>>MISS FOR A SUPPLEMENTARY.
>>THANK YOU. AND, YOU KNOW, YOU’VE ALREADY MADE REFERENCE TO
THE WAGE WHICH ARE NOT — I
GUESS YOU’D CALL THEM COMPETITIVE, BUT, YOU KNOW,
WHICH ARE PRESSUREED BOTHRISING COST OF HOUSING ANDAND
EVERYTHING ELSE THAT PEOPLE HAVING TO PAY. SO,
HARKENING BACK TO YOUR 80% RETENTION OTHER THAN SORT
OF THE CULTURE OF — YOU KNOW, THAT PEOPLE FEEL GOOD WORKING
FOR IS THERE SOMETHING ELSE THAT YOU’RE
OFFERING PEOPLE WHICH KIND OF HELPS TO EXPLAIN THE RETENTION
RATE?>>The Chair: Mr. HAMILTON.
>>WE DO OFFERING OTHER BENEFITS AS WELL. MEDICAL DENTAL
BENEFITS. THAT ARE AFFORDABLE AND ACCESSIBLE. IS SOMETHING
WE’VE OUT. RECENTLY WE’VE HAD LIFE FOR A
LONG TIME. WE PROVIDE — WE’RE A RELATIVELY WITHIN THE SECURITY
SECTOR, WHICH IS NOT A SECTOR KNOWN FOR GREAT
EMPLOYMENT PRACTICES. I HAVE TO ADMIT AS SOMEBODY WORKED
IN THAT SECTOR ON THESIDE, WE ARE THE STAND OUT
PERFECT EMPLOYER. SO THAT’S PROBABLY A GOOD OF BUT
I WOULD SUGGEST IF YOU REALLY WANT TO SCRATCH THE
SURFACE, IT IS BECAUSE IS A GROUP OF PEOPLE WHO JUST
KNOW THE COMMISSIONAIRES, LIKE COMMISSIONAIRES, THEY WERE
IN THE MILITARY. THEY ALWAYS PLANNED TO JOIN THE
AND THEN THEY DID. AND MAYBE THEY GOT A
ANDNECESSARILY — NOT AS WORRIED
FINANCIAL PRESSURES, AS WELL AS THEY CAN LIVE IN
THEIR HOME COMMUNITIES AND DO SOMETHING THAT THEM A
SENSE MEANING, THAT’S THEDRIVER.>> YOU, Mr. HAMILTON.
MOVE ON TO THE LIBERAL CAUCUS. Mr. JESSOME.
>>THANK YOU SO MUCH. THROUGH THE CHAIR, I’M JUST WONDERING,
PERHAPS Mr. HAMILTON, IF YOU CAN WALK US THROUGH THE
APPLICATION OR THE PROCESS WHEREBY YOU EITHER PLACE OR
ACCEPT AN REQUIRING AN ACCOMMODATION?
Mr. HAMILTON.>>AND IT’S A VERY GOOD
I WOULD SAY THE PROCESS IS QUITE AND
IN CASES, THE DISABILITY REQUIRING ACCOMMODATION IS
SOMETIMES NOT THE TIME OF HIRING, NOW IN THE CASE
OF FRED HIS DOG THUNDER,WOULD HAVE BEEN OBVIOUS TO US.
BUT IT’S VERY MUCH AN INFORMAL PROCESS. WHEN WE PEOPLE
IN, WE DO SORT AN INITIAL SKILLS ASSESSMENT. THEY GET
THEIR TRAINING,COURSE OF THEIR TRAINING THEY’LL
SPOKEN TO SOMEBODY YOUTERM A CAREER COUNSELOR. AT THAT PHASE
WHERE ANY SORT DISABILITY WOULD BE
DISCUSSED OR ANYTHING THAT NEEDED TO BE ACCOMMODATED.
WHETHER IT’S A DISABILITY OR NOT, THERE ARE SOME PEOPLE WANT
TO GO FOR A COUPLE MONTHS WINTER AND
THEY WANT TO BE PUT AT A SITE THAT ALLOWS TO DO THAT.
SO, YEAH.>>THANK Mr. HAMILTON.
Mr. JESSOME FOR ASUPPLEMENTARY.>>OKAY, THANK YOU MADAM CHAIR.
AND UNRELATED TO THAT, I HAD A QUESTION AROUND YOUR SUPPORT FOR
EMPLOYEES I GUESSWORKING IN SOME OF THESE RURAL AREAS THAT ARE —
THAT DON’T NECESSARILY HAVE A MAJOR CONTRACT ALIGNED WITH IT.
AND THINKING, YOU KNOW, IF IN SOME INSTANCES I’VE SEEN
ALBERTA WHERE PEOPLE ARE PICKED UP IN A CERTAIN BY A
BUS AND TRANSPORTED TO THE SITE, IS THERE ANYTHING
THAT YOU AS AN DO TO FACILITATE
WORK FOR COMMISSIONAIRES WHOLIVE IN SOME OF THOSE NOT RED
COMMUNITIES?>>The Chair: Mr. HAMILTON.
>>I THINK WE NEED TO GET A LITTLE BIT MORE NOW.
PARTICULARLY AS WE ARE UNDER PRESSURE TO FIND GOOD
TALENTED PEOPLE FROM THE EXISTING POOL. BUT WE HAVEN’T
BEEN ENOUGH TO HAVESOME UP WITH CREATIVE SOLUTIONS.
I WOULD SUGGEST THAT FOR A CERTAIN, I THINK, HIGHER MARGIN
OR BETTER PAYING SECURITY AS OPPOSED TO STATIC SECURITY, WE
WOULD BE ABLE TO SORT OF EXPLORE DOING STUFF LIKE. THAT
ESPECIALLY A ONE-OFF BASIS. BUSSING PEOPLE IN FROMAREAS OR
PROVIDING SOME FLEXIBLE WORK ARRANGEMENTS. I’D SAY THE
ONE THING WE OFFER THAT I SUPPOSE ACCOMMODATES FOLKS
WORKING IN VERY RURAL AREAS IS JUST A FLEXIBLE WORK SCHEDULE.
HOWS THEM TO SAY HEY, I CAN ONLY DO THREE DAYS A WEEK OR I NEED
TO BE FOR SO OFF FOR TWO MONTHS TO HELP MY BROTHER AT HIS FARM
OR IT MAY BE.>>THANK YOU, Mr. HAMILTON.
THEMOVE BACK TO PC CAUCUS. MASLAND.
>>THANK YOU. UNDER THE INITIATIVE SLIDE, THERE’S TALK
ABOUT THE NON-CORE POLICING AND INVESTIGATIONS. ANDMENTIONED
AND I THINK MAY HAVE MISSED IT, ABOUT INVESTIGATIONS
OF SUPPORT TO LAW ENFORCEMENT. AND I’M JUST WONDERING IF YOU
COULD TALK A LITTLE BIT MORE ABOUT THAT. DOES THAT MEAN THAT
COMMISSIONAIRES COULD POSSIBLY BE LOOKING INTO SOME TYPE OF
COMPLAINTS, TYPE OF AGAINST OFFICERS, WHAT
EXACTLY DOES INVESTIGATIONS AND SUPPORT MEAN?
>>Mr. HAMILTON.>> GUESS I’LL IT OFF.
AND MAYBE COMMISSIONER GRAHAM CAN STEP IN IF HE THINKS I
MISSED ANYTHING. BUT IT COULD ANY NUMBER OF THINGS.
OBVIOUSLY VERY BROAD TERM. SO IT THAT
MEAN EXACTLY? WELL IN THE INDUSTRY IT SORT OF
EVERYTHING FROM, YOU KNOW, DOING A HARASSMENT INVESTIGATION
A WORK SITE WHERE THERE’S AN ACCUSATION HARASSMENT, ALL
THE WAY OF UP TRYINGFIND OUT WHAT HAPPENED TOMONEY THAT
DISAPPEARED. CERTAINLY AT THE HIGH OF
THAT SPECTRUM WOULD BE THINGS LIKE POLICEINVESTIGATIONS WHICH
IS NOT A TYPICAL LINE OF BUSINESS WHEN
IT’S THE SECURITY INDUSTRY AT ALL. BECAUSE I THINK MOST
SECURITY COMPANIES WOULD NOT BE REGARDED AS A TRUSTED PARTNER
TRUSTED TO ENGAGE IN THAT SORT WORK. BECAUSE WE
HAVE INVESTIGATORS WITH MAJOR CRIME INVESTIGATION BACKGROUNDS
WHO HAD SECURITY CLEARANCINGS, IT’S SOMETHING WE COULD PROVIDE
ABSOLUTELY. WE ARE HAVING THOSE DISCUSSIONS AND LOOKING
FORWARD TO FURTHERING THEM.>>THANK YOU, Mr. HAMILTON.
MISS FOR A SUPPLEMENTARY. FINE?
THANK YOU. MOVE ON TO THE NDP. MISS ROBERTS.
>>THANK YOU. UNDER YOUR FACTS, IT STATES THAT
BECAUSE YOU’RE A NOVA SCOTIA-BASED NOT FOR PROFIT, WE
GENERATE 20% MORE TAX REVENUE FOR DOLLAR. AND
WE CREATE 18% MORE EMPLOYMENT FOR NOVA SCOTIANS. AND I’M
WONDERING IF YOU CAN BREAKDOWN THOSE A LITTLE BIT
ME. I’M A HUGE FAN OF THE NOT FOR PROFIT SECTOR, BUT I DON’T
THINK I’VE SEEN THEM — YEAH, NOT ENTIRELY SURE WHAT THAT
MATH IS. CLAIRE Mr. CHAIRHAMILTON.
>>AND I’M NOT AN ECONOMIST EITHER. SO BE HAPPY TO
SHARE THE ECONOMIC IMPACT ASSESSMENT WITH THE COMMITTEE
THAT BREAKS IT DOWN. IF I UNDERSTAND IT
CORRECTLY, THERE’S TWOTHERE. THERE’S THE NOTBASED IN NOVA
SCOTIA FACTOR. AND THE NOT BEING FOR-PROFIT
FACTOR. BEING BASED IN NOVA SCOTIA I THINK THE ECONOMIC
IMPACT OF OBVIOUSLY IS A LITTLE MORE TANGIBLE. WE
UNDERSTAND THERE’S A HEADQUARTERS OF 40-ODD PEOPLE IN
BEDFORD. AND THEY DO THINGS SALARIES ARE HERE, INSTEAD
OF MONTREAL LONDON OR WHERE OTHERWISE BE. THAT
ACCOUNTS WHAT I UNDERSTAND HALF OF THE EFFECT OF
THOSE AND BEING NOT PROFIT BEING — VERSUS FOR
PROFIT, I YOU’REUNIQUE NOT FOR PROFIT IN THAT WE
COMPETE FOR WORK AGAINST FOR PROFIT COMPANIES. AND WAY THE
SHAREHOLDER STRUCTURES AND THE WAY THE MONEY FLOWS THAT,
AND THIS IS WHERE IT SORT OF GETS INTO ECONOMIC FOR EXAMPLING
MODELS I DON’T QUITE UNDERSTAND, IT IS BECAUSE WE’RE NOT
SATISFYING SHAREHOLDER PROFIT, I THINK IT’S MAYBE PAID AS A
DIVIDEND AT A LOWER TAX RATEIN SOME WAY. THE MONEY
TENDS TO FLOW IN THE COMMUNITIES MORE. AND THAT’S HOW TAX
EFFECT BREAKS OUT.>>The Chair: MISS
MacLELLAN.>>IT IMPORTANT TO NOTE THAT
THE STUDY WAS DONE WITH THE PROVINCIAL INPUT-OUTPUT MODEL.
SO THE NUMBERS WILL STILL SPEAK THE SAME LANGUAGE.
RIGHT THEN. MISS ROBERTS AGAIN.
>>I APPRECIATE THAT. SO, YEAH,
IT’S GREAT KNOW THAT YOU HAVE A 40-PERSON HEADQUARTERRISH IN
BEDFORD. BUT ARE PART OF ORGANIZATION INCAPACITY. SO HOW
DOES — WHAT SERVICES ARE PROVIDED TO YOU AT
A NATIONAL LEVEL? OR HOW DOES THAT WORK?>>The Chair: Mr. HAMILTON.
>>VERY LITTLE IS DONE SO WE ARE AFEDERATION. ARE A
TRUE FEDERATION IN THE SENSESTAND
ALONE AUTONOMOUS DIVISIONS REALLY DO THEIR OWN
BUSINESSES. DO HAVE A, WE CALL IT COMMISSIONAIRES NATIONAL
OFFICE OTTAWA. IT’S AN OFFICE OF FIVE PEOPLE.
EFFECTIVELY A REPRESENTATIVE OFFICE OR LIAISON WITH THE
FEDERAL GOVERNMENT. AND THAT’S ABOUT IT. THERE’S A CERTAIN
AMOUNT OF MARKETING SUPPORT THAT HAPPENS THERE, BUT COMPARED TO
THE THAT NOT A HEAD OFFICE BY ANY MEANS. IT’S
REALLY A VERY SUPPORT ORGANIZATION. MISS HICKEY
WOULD LIKE TO ADD SOMETHING.>>TO SUPPLEMENT, THAT NATIONAL
OWNER OFBRAND. SO THE COPYRIGHT OUR
SYMBOL, OF OUR BRANDING, SO SOME OF THAT MARKETING EFFORT IS
HELMED AT THE NATIONAL OFFICE. THANK YOU MISS
HICKEY. WE MOVE ON TO THE LIBERAL CAUCUS. Mr.
MacKAY.>>THANK YOU, MADAM CHAIR. DID
I HEAR IN YOUR PREAMBLE THAT YOU PROVIDE SOME SERVICES AT
CORRECTIONAL FACILITIES? HOW IS IT THAT WORK ? WITH OUR OWN
PUBLIC SERVICE EMPLOYEES? ASSUMING YOUR STAFF AREN’T
UNIONIZED. CAN SPEAK TO HOW THAT WORKS WHEN YOU’RE IN A
PROVINCIAL FACILITY ?
>>CORRECTIONS IS MOSTLY FEDERAL. SO AT CORRECTIONS WE
DO A CERTAIN AMOUNT OF WITH I ONE OF THE PROVINCIAL
CORRECTIONS INSTITUTIONS. BUT IN TERMS HOW THAT BREAKS DOWN
VERSUS UNION VERSUS NON-UNION, THEY’RE NOT CORRECTIONAL
OFFICERS BY ANY MEANS. THEY’RE DOING THE WORK OF
COMMISSIONAIRES CORRECTIONAL INSTITUTION. LED TO
INTERESTING THINGS. THEY DO ENGAGE, I GUESS, INDIRECTLY IN
WORK OF OFFICE. WE RECENTLY HAD A COMMISSIONAIRE
WHO FOUND SHANK THAT HAD BEEN PREPARED AND PRECOMMISSIONED FOR
USE AT A INSTITUTION. SO, THE WORK IS
HAZARDOUS IN RESPECTS. BUT THEY ARE DOING WHAT YOU WOULD
CONSIDER TO BE TRADITIONAL COMMISSIONAIRE WORK. ESCORTING
CONTRACT CONTRACTORS, IN PARTICULAR.
>>The Chair: Mr. MacKAY FOR SUPPLEMENTARY. IN A
COMPLETELY DIFFERENT DIRECTION. WITH THE EVERGROWING CONCERNS OF
IS THAT AN AREA YOU’RE MOVING INTO THAT PROBABLY
HIGHER IN JOBS, HIGHER IN CONTRACTS?
Mr. HAMILTON.>> SEE IT AS A REAL POTENTIAL
AREA. THERE’S A WHOLE TRADE IN THE MILITARY OF FOLKS WHO DO
JUST THAT. SO WE WOULD LOVE TO BE ABLE TO WORK FOR
THOSE FOLKS, BUT THOSE FOLKS ALSO TEND SORT NOT TOVETERANS
WHO HAVE TROUBLE FINDING JOBS AS WELL. AND THEN
THERE’S A LOT OF PEOPLE LOOKING AT THAT AREA. OUR SISTER
DIVISION IN QUEBEC ACTUALLY DEVELOPED A CYBER SECURITY
CAPABILITY. SO WE’RE TALKING WITH THEM ABOUT HOW THEYBE ABLE
PROVIDE THAT HEAVE IN NOVA SCOTIA.
THANK YOU, Mr. HAMILTON. BACK TO THE PC
CAUCUS. Mr. RYAN.>>THANK YOU, MADAM CHAIR. IN
RELATION TO SECURITY SERVICES PROVIDED BY
COMMISSIONAIRES, THE FOCUS HAS BEEN BASICALLY SURROUNDING
RETIRED VETERANS. RETIRED FORMER MEMBERS OF THE POLICE
FORCES, HAVE YOU. IS THERE AN OPPORTUNITY? OR YOU HAVE
ANY INSTANCES WHERE NON-RETIRED MEMBERS OF THE POLICE FORCESOR
ACTIVE MEMBERS ARE THE
COMMISSIONAIRES?>>The Chair: Mr. HAMILTON.
>>WE DO HAVE INSTANCES OF. THAT LESS ON SIDE.
BUT MORE ON THE ACTIVE MEMBER SIDE. I MEAN, MYSELF WILL BE
CONSIDERED AN ACTIVETIVE MEMBER OF THE MILITARY BECAUSE I’M
STILL IN THE RESERVE. WE HAVE NAB OF ACTIVE
RESERVISTS WHO ARE COMMISSIONAIRES. WE ALSO DO
PROVIDE SUPPORT FOR CERTAIN EVENTS, ONE-OFF EVENTS
PARTICULARLY AT PEAK SEASONS THAT ARE SORT OF THINGS
SERVING WANT TOON A WEEKEND, FOR INSTANCE.
BECAUSE THEY WANT TO BE AT THIS EVENT. SO WE DO HAVE A CERTAIN
OF THAT AS WELL. BUTCOURSE IT WOULD BE SUBJECT TO
WHATEVER THEIR OPERATIONAL REQUIREMENTS AND IT CAN BE
DIFFICULT, OBVIOUSLY, TO OUT THEIR
>>THANK YOU,AVAILABILITY. Mr. HAMILTON.
Mr. FOR A SUPPLEMENTARY? I’M SORRY, MISS HICKEY WOULD
LIKE TO ADD SOMETHING. WAS GOING TO FOLLOW UP ON
HANDOUT. THERE’S AN EXAMPLE OF THE ANSWER TO THE QUESTION
ASKED. WE HAVE PRIVATE DIALLO WITH THE PRINCESS
IN HALIFAX. AS A RESERVIST, BUT ALSO WORKING AS A
COMMISSIONAIRE. SO IT’S JUST ONE ILLUSTRATION OF HOW
CURRENTLY SERVING MEMBERS OF THE RESERVE FORCE, FOR EXAMPLE, CAN
BE DOUBLE HATTED DOING BOTH ROLES.
>>The Chair: Mr. RYAN.>> GOOD, MADAM CHAIR.
>>The Chair: THANKMUCH. MOVE ON TO THE NDP. MISS
ROBERTS AGAIN.>> YOU. I WOULD BE
INTERESTED TO HEARMEMBERS BOARD OF
GOVERNORS WHO HERE IN TERMS OF, GUESS, MOTIVATES YOU
TO I ASSUME VOLUNTEER WITH THIS AND ITHAT YOU MAY BE, I FIND
OFTEN PEOPLE WHO ARE ON BOARDS ARE NOT
ON ONE BOARD. BUT, KNOW, THERE’S NO SHORTAGE PLACES
ALL THE SAME THAT COULD BE LENDING YOUR TIME AND YOUR
EXPERIENCE. SO WHAT IS THE MOTIVATION IN BEING INVOLVED?
>>The Chair: Mrs. HICKEY.>>THANK YOU. THE MOTIVATION
FOR ME, I THINK, REALLY GOES BACK TO MY OWN BACK GROUND. MY
FATHER WAS IN THE BRITISH NAVY DURING THE WAR. SERVE THE
THERE. THEN THE CANADIAN NAVY FOLLOWING HIS RETIREMENT.
SO I GREW UP WITH AN APPRECIATION FOR THE MILITARY.
I JOINED THE NAVAL RESERVE WHEN I WAS IN HIGH FOR A
SUMMER JOB. AND THOROUGHLY IT. AND IT TAUGHT ME SO
MUCH. GAVE ME AN UNDERSTANDING OF THE MILITARY
CULTURE THAT I THINK TO MANY THINGS THAT JEFF
ABOUT THAT PEOPLE TO IN OUR ORGANIZATION.
THE SENSE OF COMRADERY. THE SENSE OF LOYALTY, SENSE OF
BELONGING TO ANTHAT IS DOING GOOD IN THE
COMMUNITY AND FOR YOUR COUNTRY. ALL KINDS OF
VALUES THAT MAKE ME APPRECIATE ALL OF THE WORK THAT IS
CONTINUING TO BE DONE BY OUR VETERANS. AND MAKES ME WANT TO
BACK IN SOME SMALL WAY THROUGH VOLUNTEERING ON THE
BOARD. IT’S JUST A VERY FULFILLING ORGANIZATION TO
BELONG TO.>> YOU, MISS HICKEY.
Mr. GRAHAM?>>THANK YOU VERY MUCH,CHAIR. I
COULD EASILY DITTO, I WOULD TOTHE ADDED
DYNAMIC OF: YOU MEET SUCH WONDERFUL PEOPLE THAT
COMMITTED THROUGH A SENSE OF DUTY IN PROVIDING SERVICE
CERTAINLY THROUGHOUT MY CAREER, I WORKED A LOT WITH
COMMISSIONAIRES WITH CANADIAN FORCES PERSONNEL WITH OTHER
POLICING SERVICES AND AND SO ON.
AND OFTEN IN CHALLENGING AND TRYING CIRCUMSTANCES. AND I
GUESS IT’S AN OPPORTUNITY REALLY TO GIVE BACK TO PEOPLE THATHAVE
AN UNDERSTANDING ABOUT THE COMMITMENTS THEY HAVE MADE.
HOW THEY MOVED ACROSS THE COUNTRY, HOW THEY DISADVANTAGE
THEIR FAMILIES TIMES. HOW THEIR KIDS HAVE THROUGH A
LOT OF TROUBLE OF BEING SCHOOLS. SO THERE’S
AN OPPORTUNITY TO SUPPORT THEM NOW. AND IMPROVE THEIR LIVES.
THIS IS A WONDERFUL ORGANIZATION THAT. PEOPLE HAVE A GREAT
SENSE OF BELONGING THEY HAVE A GREAT OPPORTUNITY TO CONTINUE
CONTRIBUTE. AND THEY GET ACCEPTS OF VALUE FROM
WORKING. SO I — JUST TICKLED PINK TO BE OF THIS.
MISS MacLELLAN WOULD YOU LIKE TO
OFFER SOMETHING?>>I THINK MY IS LITTLE
MORE WINDING AND POSSIBLY LESS VIRTUES THAN MY COLLEAGUE. I’LL
TRY TO KEEP IT SHORT. AS WE APPROACH THE COMMEMORATIVE
PERIODS WHICH MANY YOU WOULD KNOW, THE COMMEMORATIVE
PERIOD FOR THE GREAT WAR. SO, 2014-2018. I WAS ENGAGED TO
ORGANIZE AN INCOMING MISSION FROM BELGIUM. SO THESE ARE ALL
BELGIAN PEOPLE WHO WERE COMING SEE WHAT WE DOING FOR
THE COMMEMORATIVE PERIOD. AND I THROUGH THAT PROCESSLEARN A
LITTLE BIT ABOUT OUR OWN MILITARY HISTORY. OUR
VERY PROUD MILITARY HISTORY. AND WAY THAT, I LEARNED A
ABOUT MY OWN FAMILY. YOU DON’T HAVE TO SCRATCH THE
SURFACE FAR ANY OF US TO A HERO IN YOUR OWN MIDST. AND SO I WAS MOVED BY THAT WHOLE
EXPERIENCE. THEN TO AWHERE I THINK MY WOULD
SAY I BECAME A BIT OBSESSED WITH IT. AND STARTED TO LOOK AT HOW
WE COMMEMORATE AND MARK OUR OWN HISTORY. SO I BECAME
VERY INVOLVED IN THE ARMY MUSEUM. I A PROJECT
THAT I BE VERY SIMPLE BUT ONE OF THE
COMPLICATED THINGS I EVER DID WHICH WAS THE LAST STEPS
MEMBER REAL ARCH ON THE WATERFRONT. THROUGH THAT
PROCESS, FUNNY I DIDN’T THINK WOULD HAVE VISUAL TODAY.
BUT DO HAVE I HOPE EVERYBODY HAS AN OPPORTUNITY TO
READ THIS IS NOVA SCOTIA’S PART IN GREAT WAR.
I ACTUALLY WAS FILMING THROUGH IT LAST NIGHT. BECAUSE LOOKING
BACK TO, KNOW, THE BEGINNINGS SUPPORTING
VETERANS WHEN RETURNED HOME FROM WARTIME AND FROM SERVICE
AND ON AND SO FORTH. ACTUALLY NOVA HAS LED THE
WAY HISTORICALLY IN THIS COUNTRY. IN SUPPORTING
VETERANS. AND SO TO BE OF THIS ORGANIZATION AT STAGE
OF MY LIFE IS, YOU KNOW, BEEN THROUGH MY OWN EDUCATION, HAS
BEEN REALLY, TO SAY, INSPIRING. IT’S AN HONOUR. AND TO ABLE
TO SERVE IN THIS IS REALLY SPECIAL.
THANK YOU VERY MUCH. THANK YOU ALL OF US.
AND I THINK FOR THAT LOVELY TOO. WE MOVE ON TO THE
LIBERAL CAUCUS, Mr. HORNEAGAIN.
>>THANKS. JUST WANT YOU TO GO IN LITTLE MORE INFORMATION
ABOUT THE 16-20% CONTRACTS ARE FROM PROVINCIAL. I KNOW QUITE A
FEW OF THE COMMISSIONAIRES THAT WORK HERE, FOR INSTANCE.
WONDERING: ARE THEY THE LONG-TERM? NOT JUST THEM, BUT
ANY OTHER PROVINCIAL CONTRACTS YOU HAVE, ARE THEY KIND OF THE
LONG-TERM CONTRACTS? THEY SEEM TO BE HAPPY MOST TIMES. I
THINK THAT’S — I HOPE THAT’S CORRECT. AS LONG AS WE’RE
BEHAVING, YES. WE DO EMPLOY A LOT IN THE PROVINCE. WANT KNOW
A LITTLE BIT MORE ON HOW LONG THEY STAY AND WHAT
KIND OF SALARY RANGE THEY MIGHT MAKE OVER THE YEARS AND THAT
SORT THING. Mr. HAMILTON.
>>THESE ARE THE LONG-TERM SO WHEN WE SAY
LONG-TERM, WE MEAN OF — IT’S A PERMANENT POSITION.
PERSON IS THERE A YEAR OR TWO YEARS OR THREE YEARS ON THE
CONTRACT SIDE. THEY ALSO TEND TO BE LONG-TERM IN THE SENSE
THAT THE FOLKS ARE THEFACES YOU SEE YEAR YEAR
FOR MANY YEARS. AND THAT’S PARTICULARLY THE CASE AT
GOVERNMENT HOUSE AND PROVINCE HOUSE. IN PARTICULAR, THERE ARE
FOLKS WHO ARE VERYBE I WOULD SAY THEIR
MOTIVATION AND PRIDE BE THERE IS NOT MATCHED BY THE
WAGES PAID. AND THAT’S HAVE TO TAKE A
CERTAIN AMOUNT OWNERSHIP FOR BECAUSE IT’SORGANIZATION ALLOWED
TO CREEP ON. SO WE’RE THOSE
DISCUSSIONS HOW, BUT AGAIN IT’S THE CONTEXT OF A
PROCUREMENT ORGANIZATION THAT’S DESIGNED TO PROCURE AT THE
COST. SO, I’D CERTAINLY HAPPY TO DIG UP THOSE NUMBERS
AND PROVIDE THEM IF YOU WANTED THEM. BUT NOT ENOUGH I GUESS IS
THE SHORT ANSWER. AND MAYBE THE PREDICTABLE ONE.
>>THANK YOU, Mr. HAMILTON. Mr. FOR A SUPPLEMENTARY?
>>YES, THERE’S A LOT OF OTHER PEOPLE, VETERANS, THAT ARE GOING
THROUGH YOUR SERVICES. WONDERING TYPE OF
BACKGROUNDS DO THEY HAVE? OR HAVE?>>Mr. HAMILTON.
>>WELL IT TAKES VILLAGE. IN THE SENSE THAT, YOU KNOW,
OBVIOUSLY WE’RE A VETERAN ORGANIZATION AND IT’S ABOUT
PROVIDING MEANINGFUL EMPLOYMENT VETERANS. AND IN ORDER TO
DO THAT, HAVE TO ABLE TO, IN CERTAIN AREAS, ROUND OUT
NUMBERS. TO MEET A SPECIFIC CLIENT REQUIREMENT. THAT
BEING THE WE HAVE SORT OF A PRIORITIZATION. SO WELOOK FOR A
FAMILY MEMBER OF A VETERAN.O BEYOND THAT, SPECIFIC
SKILL SET. OR PREVIOUS EXPERIENCE IN EMERGENCY SERVICES
THAT AREN’T STRICTLY SPEAKING MILITARY OR R.C.M.P., BUT IT’S
VERY RELEVANT TO WHAT WE DO. PROBABLY MORE RELEVANT TO THE
PROVINCE.>>THANK YOU AGAIN, Mr.
HAMILTON. MOVE BACK TO THE PC CAUCUS. MISS MASLAND.ONE QUICK
SO WHEN A VETERAN COMES TO YOUR
ORGANIZATION LOOKING FOR EMPLOYMENT, WHAT IS THETHAT HAVE
TO THROUGH? DO THEY GO SCREENING,
TRAINING? IF YOU WOULD LAY OUT THE ACTUAL PROCESS, PLEASE. I’M SO SORRY.
Mr. HAMILTON.>>YES, SO WE PLACE ADS
CONTINUOUSLY. AND ACTUALLY APPROACH PEOPLE ON SOCIAL MEDIA
THROUGH LINKED IN WHO LOOK LIKE THEY BE RETIRING MEMBERS
OR WHO WERE THINKING ABOUT LEAVING THE MILITARY WILL
GET TOUCH WITH THEM PROACTIVELY AND DISCUSS WHAT
MAY BE THINKINGONCE WE GET APPLICATION, THEY
HAVE AN INTERVIEW. THEY DO A OF AN APTITUDE AND A
SKILLS AND A NEEDS ASSESSMENT. FROM THERE, THEY
WOULD BE ON TO — WELL WE DO THE BACKGROUND
CHECKING, OBVIOUSLY, IS A BIG STEP US. AND THEY’D BE
SCHEDULED TO A COURSE TO THEIR TRAINING. THE BASIC
TRAINING IS WEEKS LONG. AND OBVIOUSLY SOME PEOPLE HAVE
TROUBLE GETTING TWO WEEKS OFF STRAIGHT TO DO THE WORK. SO WE
HAVE SORT OF FORECAST OUT A COUPLE MONTHS IN ADVANCE UNTIL
THEY’RE ABLE THE AND ON THE COURSE OF THE
TRAINING, IN PARALLEL THEY WOULD START DOING A SECURITY CLEARANCE
APPLICATION FOR THE FOLKS THAT INTEND TO EMPLOY AT FEDERAL
SITES THAT REQUIRE SECURITY CLEARANCES. WHICH IS THE BULK
THEM IN NOVA SCOTIA,OF ALL FACILITIES
HERE. AND THE SECURITY CLEARANCE CAN BE QUITE TIME
CONSUMING. SO THAT CAN IMPAIR THE ABILITY TO EMPLOY PEOPLE WHO
ARE READY TO BE EMPLOYED. AND WHAT TRY TO DO IS TO
EMPLOY THEM SITES THAT DON’T REQUIRE SECURITY
UNTIL THAT CLEARANCE COMES THROUGH. BUT IT’S A
PIPELINE. IT CAN BE A COUPLE MONTHS LONG, UNFORTUNATELY, AS
MUCH AS TRY TO STREAMLINE IT. THANK YOU, MISS
MASLAND. WE MOVE ON TO THE NDP. MISS ROBERTS.
>> YOU. BACK TO — OR SORT FOLLOWING ON Mr.
HORNE’S QUESTION ABOUT THE PROVINCIAL WORK THAT YOU DO. AND, AGAIN, THOSE PRESSURES OF
MEETING THE MINIMUM WAGE, YOU KNOW, INCREASES. I GUESS OTHER
THAN WHAT YOU’RE BEING FOR A CONTRACT WHICH MAY HAVE BEEN
ENTERED INTO A COUPLE YEARS AGO, THE OTHER PLACEYOU TRY TO MAKE
UP THOSE MINIMUM WAGE WOULD BE
THROUGH SAVING ON YOUR OWN OPERATIONS. AND I’M WONDERING,
YOU KNOW,, IF ANY, SPACE YOU HAVE IN YOUR OPERATIONS TO
MAKE THINGS MORE EFFICIENT. IT SEEMS LIKE THERE’S NOT MUCH
SCOPE FOR ASKING THE FEDERAL OFFICE TO TAKE OFF OF YOU.
SO, ANYHOW…>>The Chair: Mr. HAMILTON.
>> TERMS OF HOW MUCH FAT IS THERE, IS THE QUESTION I HEAR.
AND IT’S A LEGITIMATE ONE. IT’S SURPRISINGLY LEAN. IT’S A TEAM
OF ABOUT 40 PEOPLE THAT EMPLOYMENT OF ANOTHER 1400.
NOT A LOT TO CUT THERE. UNFORTUNATELY. AS MUCH
AS I’D LIKE TO THAT UP. YOU CAN ONLY ARRANGE THE CHESS
PIECES ON THE BOARD IN SO MANY WAYS. IN TERMS OF
GENERALLY, WHAT WE BILL TO OUR CLIENTS WE ABOUT IN A MARK MUCH
ON THE BASIC WAGE THAT THEY GET. TENDS TO BE
ABOUT OF WHAT WE BUILD WITH THE CLIENT IS NOT BASIC WAGE.
ANOTHER 20% OF THAT 25%, THE 20% IS PAYROLL, COST OF PAYROLL
DIRECTLY SOME OF IT’S CPP, WCB CONTRIBUTIONS, PAY FOR STATUTORY
HOLIDAYS THAT ARE EARNEDWORKED. THAT COMES TO ABOUT 20%
FOR US. AND THE REMAINDER IS THE PURE OVERHEAD. AND OF
THERE ARE A LOT OF FIXED COSTS THERE AS RELATED TO
UNIFORMS AND TRAINING AND STUFF THAT WE CAN’T PAIR BACK. SO
UNFORTUNATELY, NOT MUCH.>>The Chair: MISS ROBERTS FOR
A SUPPLEMENTARY?>>MAYBE NOT MUCH A
SUPPLEMENTARY, AN UNRELATED QUESTION. RELATED TO THE
SECURITY CLEARANCES. I’M WONDERING ABOUT THE BARRIERS TO
EMPLOYMENT THAT, YOU KNOW, SOME NOVA SCOTIANS DUE TO
CONTRADICTIONS. WHAT AND I MEAN, EVEN
VETERANS CAN HAVE SOMETHING LIKE THAT. ON THEIR RECORD. WHAT —
I GUESS, HOW MANY PEOPLE ARE ACTUALLY SCREENED OUT OF BEING
ABLE TO MEET THOSE CRITERIA?>>WE DON’T IT IN TERMSHOW MANY
ARE OUT. BUT YOU COULD ALMOST REGARD IT A
FORMTIES ABILITY THAT COULD BE ACCOMMODATED THROUGH
EMPLOYMENT. AND THE SECURITY CLEARANCES APPLY TO CERTAIN
OF THE FEDERAL WORK. WE DO HAVE A LOT OF WORK COULD BE
DONE SOMEBODY WHO HAD A PRIOR CONVICTION. NOW WE WOULDAND I
SUPPOSE IF SATISFIED OURSELVES THAT THIS SOMEBODY
WE WANTED TO EMPLOY IN A POSITION OF TRUST IN AROLE THAT
THAT WOULD BE BECAUSE IT WAS A CONVICTION COULD
BE DISCHARGED. WE DO PROVIDE SUPPORT FOR DISCHARGING
PREVIOUS CONVICTIONS. INIT ONE OF SERVICES WE
THROUGH THAT ID SERVICES, CRIMINAL BACKGROUND CHECK
SERVICES. CAN YOU APPLY TO HAVE PREVIOUS CONVICTIONS DISCHARGED.
SO WE TRY TO THEM IN SENSE. BUT A CERTAIN
EXTENT, CLIENTS JUST ASK THAT THERE NOT BE CONVICTIONS
ON RECORD FOR FOLKS THEY EMPLOY. AND OF WE HAVE TO RESPECT
THAT. BUT RIGHT, I SEE THE PROBLEM.
>>The Chair: THANK YOU AGAIN Mr. HAMILTON. WE’VE DONE
ABOUT SEVEN QUESTIONS FROM EACH OF THE CAUCUSES. I HAVE
Mr. MacKAY FOR THE LAST ONE. CAN CALL IT — AFTER
Mr. MacKAY’S WE CAN HAVE YOUR FINALAND THEN IF
WOULD LIKE TO LEAVE AFTER THAT, WE CAN DO
COMMITTEE BUSINESS. THANK SO MUCH. BEEN AMAZING.
Mr. MacKAY.>>THANK YOU, MADAM CHAIR. I
WANT TO BE SURE THAT WHEN YOU LEAVE US TODAY THAT FULLY
UNDERSTAND WHAT IS ASK OF ME AS AN MLA,CAN I DO? AND WHAT
IS ASK OF THIS COMMITTEE? CAN YOU HELP
ME WITH THAT?>>I APPRECIATE THE QUESTION.
SLIDES IS NOT THINGS WE WANT YOU TO BECAUSE I
SUPPOSE SAW THIS AN INFORMATIVE BRIEF. PROBLEMS
TRYING SOLVE FOR OURSELVES. SO ASMLA’S, YOU
DO TO SUPPORT THAT? I GUESS AWARE
AND SUPPORTIVE IF YOU HEAR SOMEBODY TALKING ABOUT THESE
THINGS THAT YOU HEAR COMMISSIONAIRES TOKING. I GUESS
BE THE INFORMED PERSON WHO TELLS THEM WHAT I’VE TOLD YOU TODAY.
AND PUTS IT IN INTO THAT CONTEXT. IN OF WHAT THE
COMMITTEE CAN DO TO I THINK THE QUESTION ABOUT THE
RENEWAL OF THE RIGHT OF FIRST REFUSAL. AND COULD BE DONE
THERE. I A LETTER TO THE MINISTER VETERANS AFFAIRS OR
EVEN MINISTER WOULD BE VERY WELCOME.
>>The Chair: THANK YOU VERY MUCH. I ALREADY IT DOWN
AND I’M ONE OF MY COLLEAGUES BRING IT UP
IN BUSINESS. I TRULY WANTTHANK YOU. IF YOU HAVE ANY
FINAL REMARKS, TWICE GO PLEASE GO AHEAD.
MISS HICKEY.>>THANK YOU VERY MUCH, MADAM
CHAIR. AND TO EVERYONE FOR ASKING US SUCH INFORMED AND
THOUGHTFUL QUESTIONS. IT’S VERY THAT YOU’VE
SHOWN AN INTEREST IN OUR ORGANIZATION. IF I ADD TO THE
ASKS THAT GEOFF HAS MENTIONED. YOU’REOBVIOUSLY
POSITIONS OF INFLUENCE WITH OTHERS WITHIN
GOVERNMENT. AND YOU’VE HEARD SPEAK TO SOME OF THE
PROBLEMS THAT WE HAVE WITH RFP’S AND THE CRITERIA THAT ARE
INCLUDED ON RFP’S. SO TO THE EXTENT YOU’RE ANY OF
WITH YOUR COLLEAGUES, BEAR IN MIND THAT IT
IS MORE THAN JUST THE CHEAPEST CONTRACT THAT IS OFTEN THE
CONTRACT. BEAR IN MIND THAT WHEN YOU’RE LOOKING AT HIRING
SECURITY SERVICES, THAT YOU’RE AT GETTING THE VALUE OF
VETERANS. AND THAT NECESSARILY THE BOTTOM
DOLLAR PAY SECURITY SERVICES. SO YOU COULD JUST
KEEP THOSE THOUGHTS IN MIND AS YOU’RE DISCUSSIONS WITH
YOUR COLLEAGUESINFLUENCING THE CONTENT OF
RFP’S, THINK THAT WOULD BE — WOULD HUGELY APPRECIATIVE
THAT. BEFORE WE WAS ONE PART OF THE
WORK WE DO THAT WE DIDN’T GET A
CHANCE TO TOUCH IF YOU COULD GIVE MISS McLALE LAN
ABOUT MINUTE TO SPEAK ABOUT WORK OF OUR VETERAN SUPPORT
COMMITTEE. BECAUSE IN ADDITION TO MEANINGFUL
EMPLOYMENT FOR COMMISSIONAIRES, WE ALSO DO SUPPORT
OF VETERANS INITIATIVES THROUGHOUT THE PROVINCE. AND I
DIDN’T TO LEAVE YOU HAVING UNDERSTANDING OF
THAT.>>The Chair: THANK YOU VERY
MUCH. I’M TO HEAR YOU MENTION THAT. MISS MACMILLAN,
PLEASE.>> AS THEOF A VETERAN, I WAS
GOING TO SEGWAY. A VERY PROUD
MEMBER. ANNUALLY WE DO — WE KNOW COMPETITORSTALKING ABOUT
THE RFP PROCESS AND LOOKING AT HOW WE EVALUATE,
BIDDERS, THINGS WETHAT WE KNOW OUR COMPETITORS
DON’T DO IS VETERANS IN THE WE DO. JUST GIVE YOU
A SENSE OF THE NUMBERS IN THE PAST YEAR, OUR COMMITTEE
DISPERSED $14,000 TO MEDICAL FACILITIES THAT SUPPORT VETERANS
LONG-TERM CARE. WE’VE CONTRIBUTED $5,000 TOWARD
VETERAN ORGANIZATIONS. AND ANOTHER 5,000COMMISSIONAIRES
NEED. I KNOW WE ALL HAD AN OPPORTUNITY
PARTICIPATE IN THIS, DONATED DONATED $5,000 TOWARDS
COMMISSIONAIRES FAMILIES FOR EDUCATION INITIATIVES. THOSE
ARE SORT OF NUMBERS THAT,KNOW, WHEN WE SEE THEM, THEY’RE
NUMBERS ON PAGE. I CAN SAY HAVING HAD THE OPPORTUNITY
TO BE SOME THESE PRESENTATIONS, THEY’RE VERY
SPECIFIC TO, FOR EXAMPLE, IN-FACILITY CARE ENHANCEMENTS.
THEY’RE EVERYTHING FROM ASSIST OF AIDS FOR OBVIOUSLY PEOPLE
WITH DISABILITIES, BUT ALSO WHEELCHAIR ACCOMMODATIONS,
DENTAL CARE, THESE ARE THINGS THAT PROBABLY HAVE NEVER
REALLY CROSSED MANY OF OUR MINDS UNTIL KNOW THAT WE’RE
WORKING CLOSELY WITH THOSE ORGANIZATIONS. WE ALSO SEE
OTHER THINGS LIKE EXTRACURRICULAR SUPPORT. I
CAN SPEAK THAT FROM A PERSONAL PERSPECTIVE. BECAUSE I
OPPORTUNITY TO VISIT TY THAT MARA GLACE WHICH IS
A FACILITY FOR VETERANS. THEY HAD ACCESSIBLE SWING, WHICH
WAS THE DELIGHT TO MANY VETERANS THERE. WE ALSO SUPPORT PAWS FUR
THOUGHT. WHICH IS AN ORGANIZATION. AND WE KNOW THAT
IT PROVIDES EFFECTIVE THERAPY. AND ORGANIZATIONS,
HISTORICAL ORGANIZATIONS LIKE THE HMCS ASSOCIATION. WETHAT
THAT IS PART OF OUR MANDATE THAT WE DO. BUT WE ALSO WOULD
LIKE TO SEE, IN SOME WAY, THAT THAT’S REFLECTED, YOU KNOW,
THE GRADING OR EVALUATION TYPES RFP PROCESSES.
>>The Chair: THANK YOU AGAIN. AND BEHALF OF EVERYONE, I
TO THANK YOU. IT HAS BEEN AN ENLIGHTENING WE WILL
DEFINITELY TRY AND DO SOMETHING TO SUPPORT AND WE’RE VERY
GRATEFUL FOR YOUR SERVICE. THANK YOU AGAIN. TAKE A TWO-MINUTE RECESS
TO GIVE TIME TO LEAVE.>>The Chair: ORDER. THANK
YOU, EVERYONE. ALL WE HAVE FOR PIECE OFCORRESPONDENCE.
AND IS A REQUEST FROM ADMIRAL BARRY TO
COME BACK. OH, HAVE A COPY OF THETHEY HERE IN 2010. AND
THAT WAS BEFORE MY TIME. IS IT
OKAY FOR INVITING THEM? OH, I’M SORRY, Mr.
JESSOME.>>I WOULD JUST SUGGEST THAT
THIS IS AN APPROPRIATE BE HAD ATNEXT AGENDA SETTING
MEETING. I DIDN’T FINISH.
THE CLERK TOLD ME WE HAVE SUBJECTS ALREADY READY UNTIL THE
FALL.>>OKAY.
>>The Chair: SO IT WILL BE IN THE NEXT. AS LONG EVERYBODY
IS WITH THAT, WE PUT IT ON AGENDA SETTING.
>>THANK YOU, MADAM CHAIR.>>The Chair: THANK YOU. AND
IS THERE ANY OTHER BUSINESS WOULD YOU LIKE TO SPEAK ABOUT
BEFORE WE DO THE NEXT MEETING? Mr. RYAN.
>>YES, THANK YOU, MADAM CHAIR. THERE WE GO. I PROBABLY DON’T
NEED IT. BACK IN JUNE 18th OF
2019, AND AGAIN SEPTEMBER 17th COMMITTEE
MEETING THERE WAS DISCUSSION SURROUNDING SENDING A LETTER TO
THE DEPARTMENT OF HEALTH AND REQUESTING LOOK
INTO CHANGING THE POLICY SO VETERANS AND THEIR SPOUSES CAN
STAY TOGETHER IN LONG-TERM CARE. AND WANTED TO PRY IT TO BRING IT
TO THE COMMITTEE OUT IF THIS
LETTER WAS SENT TO THE DEPARTMENT.
>>The Chair: I REFER THAT TO THE CLERK. I KNOW WE TALKED
ABOUT IT.>>The Clerk: WELL I’M AFRAID
YOU CAUGHT ME UNPREPARED. BECAUSE THE CLERK OF THIS
COMMITTEE LAST WEEK AND I’VE JUST TAKEN THIS ONE OVER.
I’M HAPPY TO INTO I CAN REPORT BACK AT THE NEXT
MEETING.>>THANK YOU VERY MUCH. SORRY.
MEETING IS SCHEDULED FOR APRIL 21st. FROM 2-4.
IF THE RISEN BY THEN. AND THE PRESENTATION BE
FROM THE COUNCIL COMMITTEE OF THE NORTHUMBERLAND REGIMENTUNIT.
AND THE CAPACITY AND UTILIZATION OF THE UNIT. ARE
THERE ANY OTHER QUESTIONS? IF THERE NONE, THEN CALL THIS
MEETING ADJOURNED. THANK YOU VERY MUCH.

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